Reports DXDiage.exe and WEI in a bad version of DirectX in DirectX 11 hardware test on Windows 7 computers.

Hello

When I use the DXDiag.exe to check the DirectX version of my hardware version, the version reported is not correct. I then tried Windows Experience Index and it also reports the wrong version.  The hardware manufacturer said that the material is DirectX 11 but DXDiag.exe and WEI report DirectX 10.1. Is this a known issue? How can I fix it?

Thank you

Christi

Found the answer!

 

When you run the diagnostic DirectX (Dxdiag.exe) tool on a computer that is running Windows 7 or Windows Server 2008 R2, the diagnostic tool incorrectly reports a device DirectX 11 as a DirectX 10.1 device. This incorrect version information is displayed in the DDI field on the view tab. This problem is only a reporting error and this does not affect the functionality of hardware or software DirectX 11 graphics card.

There is a fix for this problem, for more information about the hotfix, see the following article on the Microsoft web site:

975243 DirectX diagnostic tool incorrectly reports DirectX 11 as DirectX 10.1 devices devices on a computer that is running Windows 7 or Windows Server 2008 R2

Windows experience index also has the same problem, and Microsoft is aware of this.

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