Reset my laptop

Hello

to get rid of a virus, I had to reset my phone using a windows 8 dvd, but now I cannot access any wifi network

What can I do

Thank you

Hi reinedd!

It seems as if your adapter has its wireless driver missing! If you go to Acer support for your region, click on "Drivers and manuals", then select the model of your laptop, you will see your driver to install wireless. Be sure to choose the correct operating system from the menu drop down.

Tags: Acer

Similar Questions

  • Envy 15 - j 140na: impossible to reset the laptop.

    Hello

    I've missed to reset my laptop. He came up with the error message "unable to reset the PC. A required disk partition is missing. I can see my D: / drive that also has a folder called recovery.

    I also ran the diagnostic system, which has not found something, on the HP Web site also suggested to install a number of SP, unfortunately, there is not.

    Thank you

    Hello

    You are welcome

    If you do not have your media set, you can order a replacement.  I'm guessing that in your model number. that you live in the United Kingdom - if this is correct, it can be ordered from HP partner on the link below.  The Number you enter is J0B97EA

    http://www.best2serve.com/page/rcd_search

    Kind regards

    DP - K

  • HP Envy: No sound system after that I upgraded to window 10 and reset my laptop (HP envy)

    Hello

    I don't have any audio system after that I have reset my laptop and restored my personal files.  In the computer system, it showed that I have not IDT High Definition Audio CODEC cannot install or find the driver software online (with a yellow sign).  Can you please give me a solution to fix and if not on IDT, please provide me with any other information to fix it.

    Here are my product information

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    Pen and touch: Support full touch Windows with 10 Points of contact

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    Hello:

    Please see if this audio driver works.  He says it's for W8.1 and W10.

    This package contains the driver that allows to the Audio IDTHigh-definition (HD) in models of laptops that arerunning an operating system supported.

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  • How can I reset my laptop to factory settings

    How can I reset my laptop to factory settings

    Hello

    There are three main ways to restore your laptop to its 'Condition of the factory' - see the document on the corresponding link below.

    Performing a HP System Recovery - Windows 8

    Perform a recovery of the HP system - Windows 7.

    Perform a recovery of the HP - Windows Vista system.

    Perform a recovery of the HP - Windows XP system.

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  • factory reset my laptop

    ! Hello
    Since the last update of hp my system does not work smoothly. And t! HE hp support Assistant also does not work. I tried to reinstall hpsa but it did not work.
    Then I tried to reset the system and he said: "the problem occurred during reset", or something similar to that.it has also not demonstrated that no change where! made.
    My system is:
    HP Pavilion n211sx
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    Help, please!

    You can try first of all of your PC Refresh. If the problem persists, try resetting. If the problem persists, then try to recover. All procedures are available from the following links:

    HP computers - Refresh your PC to solve problems (Windows 8)
    This document to learn how to use the new system upgrade utility in Windows 8.
    HP computers - reset to your PC to solve problems (Windows 8)
    This document to learn how to use the system reset utility in Windows 8.
    HP computers - running a HP System Recovery (Windows 8)
    HP System Recovery allows to reinstall or restore a HP with Windows 8 computer to the way it was at a previous time.
  • 'Check' updates from Windows Update is stuck after that I have reset my laptop

    I refreshed and reset my laptop but it will always get stuck 'Check updates' and everything works so slow... than ever before.
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    OloberSaiko

    Sorry, but your reset laptop reset Windows Update.

    I recently had to do this in one of my PC and it took three days complete (!) for the Windows Update process finish.  One day find updates, one day to download and one day to apply.

    To add to the frustration, during downloads, progress 'freeze' to zero percent!

    So, I had it got stuck - but she didn't - and this is important!  Go to C:\Windows\Distribution.  If there are files and folders, Windows Update works, it is simply not updated status information.

    You can check that from time to time, and while its download yet, he will continue to grow.  As long as there are files and folders there DO NOT shut down your PC!  This will force again when you reboot.

    Sorry... but you just have to leave it on and it will run its course.

    Good luck

    I'm a volunteer and I do not work for, or represent, HP.
    ========================================================================
    If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!

    If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

  • HP Pavilion G6 series: reset my laptop HP Pavilion G series after Windows 10 free upgrade...

    I got the upgrade for the free update to Windows 10 on my laptop and restarting the first time I noticed that all the icons and background were gone, and the only thing on the black screen was my Advanced System Care Pro Performance Monitor that is always pinned on the desk by chance, since it is the only way to restart my computer now. I have to restart my laptop 3 times until all the icons appear on the screen, then I have about 5-10 seconds quickly hitting the new button start Windows and then the settings button and quickly reached the Firefox Logo that works also fortunately still. As soon as I get these two things open the icons and background stay for a little longer (maybe 20-30 seconds) then the back ground and icons and apps start flashing in and out in what I guessed only is two operating systems compete because I can open only some things in the settings menu as (which is grayed out) Device Manager and when you click top made appear an error which reads on a missing element, well that, if the icons are still flashing the Device Manager will turn black and I am able to click on it, but I have to me it just right when his blinker on black that I have to do in 20 seconds. Also, when I try to click on the Reset button this PC I can only click on it when the icons are flashing in this second 20-30 window so I have to get there quickly.  Firefox works normally at least. I posted my question and the advice of Microsoft Community, but nobody has yet tried to answer yet. I want to know if I reset the laptop will it reset with a Windows own 10? Will be the list of all the HP and almost all applications on the things in the computer to prevent it from working because my grandmother recently passed away and left me his laptop and there not all disks with him so I can't put all the apps back on if I re. I also have a runtime error when I unplug the power cord from the laptop.  I tried different things like Legacy, new AMD Radeon drivers driver download, all the drivers are up to date, start in safe mode, from modes of different startup with only startup apps, tried to manually disable applications from devices one by one, Manager and nothing has worked or changed what is happening. Any help would be greatly appreciated.

    You may need to read this.

    http://www.reddit.com/r/Windows10/comments/3az5z1/how_to_stop_windows_10_automatically_updating/

    They say the automatic update of windows is to play with the display drivers (make them back off?) and the solution is to disable the auto update for this device driver using the method they provide and install the latest driver for windows 10 of the manufacturer.

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    That's all I have to offer you at this stage

  • I have reset my laptop and I don't have the set up cd, I have the license key for vista ultimate can I download

    I have reset my laptop and I don't have the set up cd, I have the license key for vista ultimate can I download

    Hello

    "I reset my laptop."

    What do you mean by that?

    There are several methods to reinstall Vista.

    There is no Windows Vista downloads available from Microsoft.

    You can contact your computer manufacturer and ask them to send you a set of recovery disks.

    They should do this for a small fee.

    To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

    You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

    How to change the Boot order in BIOS:

    http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

    "How to replace Microsoft software or hardware, order service packs and replace product manuals.

    http://support.Microsoft.com/kb/326246

    And if you have never received a recovery disk when you bought your computer, there should be a recovery Partition on the hard drive to reinstall Vista on how you purchased your computer.

    The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

    Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

    Ask them to the proper key sequence.

    And if you do not score a manufacturer of recovery on your hard drive, you should be able to make your own recovery from her disks to reinstall the operating system.

    Go to programs > name of the manufacturer of your computer > then their system or recovery tools software topics for them, depending on how it is formulated.

    If you can't find any reference to it, contact the manufacturer for advice on how to make these recovery disks.

    Some manufacturers have more available Vista recovery disks.

    If this happens, you may need to try this instead:

    You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

    Other manufacturers recovery DVDs are should not be used for this purpose.

    And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

    Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

    "How to do a clean install and configure with a full Version of Vista '

    http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

    And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

    And phone Activation may be necessary when you use the above installation method.

    "How to activate Vista normally and by Activation of the phone '

    http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

    See you soon.

  • Factory reset on laptop

    I want to reset my laptop to factory settings, but first of all, I want to know how not to remove my Microsoft Office license, because I used the last of them, and I'd rather not buy more. And also how to create a kind of discs of recovery or system recovery for all my photos, music and documents, with out having a CD player that works (reads all discs and wants to format them?) and that I could also use to share these files when we have a new computer in the next 3 months.

    I have an Acer Aspire 5315 with Vista

    Please let me know if you need more info to answer my questions.

    Hi kfox79,

    1. What is the problem with the CD drive on the computer?

    2. you receive an error message when you insert the disc?

    Do a factory reset, you will need to contact the manufacturer of the laptop computer for more information that this can be done using the partition recovery or recovery disk.

    Windows complete PC Backup creates abackup image, which contains copies of your programs, files and system settings. The backup image is then stored in a separate location from the original programs, settings, and files. You can use this backup image to restore the contents of your computer if your hard disk or an entire computer ever stops working. You must create a new Windows complete PC backup image every six months.

    Back up your programs, files and system settings

    http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-your-programs-system-settings-and-files

    See the link below and run them the fixit tool available, check if this solves the problem of CD player.

    Your CD or DVD drive cannot read or write media

    http://support.Microsoft.com/mats/cd_dvd_drive_problems

    For all Microsoft office applications application post in the forums of office using the link below.

    http://social.answers.Microsoft.com/forums/en-us/OfficeInstall/threads

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • How to reset the laptop to stock settings

    I want to reset my laptop to its stock settings by erasing all how can I do?

    Currently, I bought a used laptop and the person who sold it to me was not to erase everything on it, so I want to know how to erase everything and get the stock settings.

    Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

    There is no Vista free download legal available.

    Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

    Normally, they do this for a cost of $ small.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

    See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

    Normally, you have to press F10 or F11 at startup to start the recovery process...

    Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Also ask them if it is possible to do the recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

    They will tell you how to do this.

    Every computer manufacturer has their own way of making recovery disk/s.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
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    The product key determines which version of Vista is installed.

    There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

    If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

    Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

    http://support.Microsoft.com/default.aspx/KB/918884

    MS advice on the conduct of clean install.

    http://www.theeldergeekvista.com/vista_clean_installation.htm

    A tutorial on the use of a clean install

    http://www.winsupersite.com/showcase/winvista_install_03.asp

    Super Guide Windows Vista Installation

    After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

    Save all data, because it will be lost during a clean installation.

    See you soon.

    Mick Murphy - Microsoft partner

  • Factory Reset my laptop HP Compaq 6730 b

    I want to factory reset my hp compaq 6730 laptop b I do not have the recovery disk. I tried the restore point but only brings me in June of this year, but I want to factory resets this laptop if someone is able to walk me thru it I appreciate the help.

    You are the very welcome.

    You can use the recovery of a DVD on the 3.

    You may be able to run W10 on them.

    After installing all updates of W7 (SP1 and others), if your PC can run W10, you should get a booking W10 icon.

    See this link for more information.

    http://www.microsoft.com/en-us/windows/windows-10-upgrade?SEMID=1&WT.srch=1&ocid=win10-61launch_SEM_BNG_MSBranded_ACT-UPG_en-US_free%20windows%2010%20upgrade&wt.mc_id=win10-61launch_SEM_BNG_MSBranded_ACT-UPG_en-US_free%20windows%2010%20upgrade

    My HP elitebook 6930p who basically has the same hardware as you ran W8.1 very well.

    He also ran the first 2 preview W10 relies very well.

    All versions since that time, the ricoh cardbus controller then gives an error code 12 (resources).

    I reported this bug to MS and I noticed there were other models HP affected as the 8440p.

    So, unless this bug is corrected and that your machine has the same Ricoh card reader mine, you can probably count on getting the same error.

  • Is not the factory reset my laptop

    I tried several times to reset my laptop. Whenever I get to recovery, he tells me to go under delete everything, but my laptop doesn't have this option. I don't know what to do.

    Hello Jacqalyn,

    I would like to know some information about the problem so that we can help you better.

    1. What is the brand and model of your laptop?
    2. What is the reason for Windows reset?

    Thank you for details on the issue.

    I also know that the inconvenience that you are experiencing because of the problem mentioned. I will definitely help you.

    This problem may occur because of damaged or missing Windows files.

    I suggest you try using the steps described in this article and check.
    Reference:
    Cannot refresh or reset the PC after that auto repair fails in Windows 8
    https://support.Microsoft.com/en-us/KB/2823223

    Important notes:
    All of your personal files will be deleted and your settings will be reset. All applications that you have installed will be removed. Only the applications that came with your PC will be resettled.

    Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
    https://support.Microsoft.com/en-us/KB/322756

    I hope this information helps.

    Please let us know if you need more help.

    Thank you

  • After resetting my laptop, wifi is not available.

    Original title: wifi unavailable

    I have reset my laptop it is an acer windows 8

    Since my laptop wifi option has dissapeard I must now plug the modem which is a problem because of the work of the school

    pls help

    Hello

    You probably just need to re - install the drivers WiFi or WiFi could be disabled
    (some systems have physical switches or keyboard shortcuts.

    Check with the Acer Support, their drivers and documentation online and ask in their forums
    on known problems.

    Acer - USA - Service and Support - Chat - drivers
    http://us.Acer.com/AC/en/us/content/support

    Acer - Community/Forums
    http://community.Acer.com/

    Acer - worldwide
    http://www.Acer.com/worldwide/

    ===========================

    Free Wi - Fi and wireless problems
    http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    Why can't I connect to the internet?
    http://Windows.Microsoft.com/en-us/Windows/cant-connect-Internet#1TC=Windows-8

    Note the use of Win Key + X and Win Key + W (to access control panel, run,
    and settings according to needs). Win + D key calls to the office and use
    Win Key activates / deactivates the desktop and start screen.

    --------------------------------------------------------------

    Control Panel - Network and sharing Center - solve problems

    References to Vista also apply to Windows 7 and Windows 8.

    Your router be guess here, you have successfully updated the firmware a possible
    solution? And I would update your WiFi drivers on computers. How far away are they
    you have set in the router? Are there obstacles in the path?

    Actually try updating your driver and disabling the network logon.

    Control Panel - network - write down of the brand and the model of the Wifi - double click
    top - tab of the driver - write version - click on update driver (can't do
    nothing that MS is far behind the certification of drivers). Then right click on the Wifi
    Device and UNINSTALL - Reboot - it will refresh the driver stack.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Microsoft - How can Windows 8 - I fix the network adapter problems? (Do not forget to see
    This section-> update the NIC driver).
    http://Windows.Microsoft.com/en-us/Windows-8/fix-network-adapter-problems

    Drivers and Microsoft - Windows 8 - Hardware
    http://Windows.Microsoft.com/en-us/Windows/hardware-drivers-help#hardware-drivers-help=Windows-8

    Microsoft - Windows 8 - why Windows is not find my device?
    http://Windows.Microsoft.com/en-us/Windows-8/why-isn ' t-windows-conclusion-device

    Microsoft - Windows 8 - what happens if a device is not installed correctly
    http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly

    Download - SAVE - go where you put it - right click – RUN AS ADMIN.

    You can download several at once however restart after the installation of each of them.

    After watching the system Maker you can see the same device manufacturer
    more recent versions. (Those become your fonts of rescue system manufacturer).

    Repeat for network (NIC) card and is a good time to get the other update
    Drivers Windows 8 like updated drivers.

    ------------------------------------------------------

    Make sure you know the details of connection to your wireless router - SSID and password.

    You lose connection when you do and have to redo your logon.

    Control Panel - Network & Sharing Center - set up a new connection or network

    -----------------------------------------------------

    And:

    TechingItEasy - how to join a Wi - Fi network in Windows 8 by MVP Andre Da Costa
    http://techingiteasy.WordPress.com/2012/06/09/how-to-join-a-Wi-Fi-network-in-Windows-8/

    Microsoft - Windows 8 - Web & Networking
    http://Windows.Microsoft.com/en-us/Windows/Web-networking-help#V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1&Web-networking-help=Windows-8

    Microsoft - Windows 8 - Wi - Fi & Networking
    http://Windows.Microsoft.com/en-us/Windows-8/WiFi-networking#1TC=T1

    -----------------------------------------------------

    Microsoft - Windows 7 - Why is my Internet connection so slow? (applies to Windows 8)
    http://Windows.Microsoft.com/en-us/Windows7/why-is-my-Internet-connection-so-slow

    Microsoft - Windows 8 - wired and wireless in Windows problems
    http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    I hope this helps.
    --------------------------------------------------------------------------------------------
    Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Reset my laptop hurt

    My laptop keeps having an error 0cx0000021a and now its same not let reset my laptop which was the way I thought that I fixed it the first time that has happened to me. Now, even when I am able to access the advanced settings and I hit the reset or factory reset it says there is a problem and it cannot reset. Please please help me I tried everything that was already posted on the way to problem and my phone never came with a recovery CD.

    Hi Board,

    Please see: what is a product key?

    See also the suggestions in the thread below.

    Where can I find my product key for Windows 8?

  • Windows 8 stuck while resetting my laptop

    I tried to reset my laptop (windows 8.1 for windows 8) but it stuck at 5% for 30 minutes. I pushed the on/off switch and forced to close. When I rebooted my laptop it does not continue the reset process. It says "Prepare the automatic repair", but it does not at all. A blue screen pop up. It is said that "restart your PC on a problem and needs. We collect some error information, and then we'll restart it for you". It does not restart, but this process continues forever. Help, please!

    This can take several hours to complete the reset, but given that you pressed the power button the installation is not corrupted. You will need to use your repair CD or USB key to fix the computer.  If you do not have one, you can create one by using this: creating installation media for Windows 8

  • reset computer laptop back to factory settings

    HOW CAN I RESET MY LAPTOP BACK TO FACTORY SETTINGS

    Hello

    Judgment of the laptop.  Start typing away at f11 as soon as you press the power button to start the Recovery Manager that you can then use to reinstall the operating system.

    Alternatively, if you have created a set of recovery disks, insert the first disc and restart the computer to start the process.

    Either way is fine.

    Kind regards

    DP - K

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