Reset of Smartphones unopened blackBerry number of messages to zero

Hello

For some reason, I'm done with the number of messages unopened, showing an unopened message.  There is no message not open on my device.  I deleted the database of Messages using the desktop software, but the unit still shows an unread message despite the fact that there are no messages on my device at all.

No idea how to reset the counter to zero?

Doing some research for a thread simillar. Found one that was told to leave the phone on and remove the battery for a minute or two and replace it and restart the phone.

I did and he allowed the message icon for the message of non-existient.

Hope you have the same results.

Tags: BlackBerry Smartphones

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