Reset Password Wizard

My old laptop Fujitsu Windows 7 is locked and I have created a reset with my laptop HP 10 windows disk, when I tried to use it on another laptop and an error message appeared stating "an error occurred while the wizard attempted to set the password for this user account. I tried to do what I read in other issues similar to mine, but unfortunately it does not work. Please help, thanks!

Hi Mariventura,

Thanks for posting your query in Microsoft Community.

I understand your concern, I you suggest to enable the built-in Administrator account and then try to reset the password and check.

To activate the built-in Administrator account, follow these steps:

  • Click Start and type cmd in the box start the search.

  • In the search results list, right-click Guest, and then click Run as administrator.

  • When you are prompted by user account control, click on continue.

  • At the command prompt, type net user administrator / Active: Yes and then press ENTER.

  • Type net user administrator , and then press ENTER.

Note: Please replace the tag with passwords which you want to set for the administrator account.

  • Type exit and press ENTER.

  • Disconnect from the current user account.

NOTE: default Administrator account can be used only in an emergency. Do not use this account for daily activities. You can deactivate the account after you reset the password for your administrator account.

It will be useful.

Tags: Windows

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