Response of the SMTP Protocol: 5305.7.0 must issue a STARTTLS command first.

Insufficient information provided in the error message generated by the error of MSN O.E. advises: Message could not be sent because the server rejected the sender's e-mail address.

ISP is Sympatico.

Response of the SMTP Protocol: 5305.7.0 must issue a STARTTLS command first.

Q: what is the Protocol, and to «Who» the STARTTLS command is sent?

Your server wants to TLS encryption and you have not enabled in the properties of the account.

The client sends the STARTTLS command to the server.  See this: http://en.wikipedia.org/wiki/Transport_Layer_Security

Brian Tillman [MVP-Outlook]
--------------------------------
https://MVP.support.Microsoft.com/profile/Brian.Tillman
If a response may help, please vote it as useful. If a response to the problem, please mark it as an answer.

Tags: Windows

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