Restarting Windows Update

Yesterday my computer automatically download the latest updates.  After he installed them what it told me to restart.  When I tried, it won't restart.  I can't even to the windows xp screen.  It does not let me start in safe mode.  I have windows xp professional.  My computer is set up for automatic updates.

Hi robsmith265,

(a) what happens when you try to start in safe mode? Any errors?

For now I suggest you to disconnect all the external devices connected to the computer other than the keyboard and mouse then go to the link below and see if you can start the computer in last known good Configuration (LKGC).

http://support.Microsoft.com/kb/307852

If you are able to start the computer in LKGC then perform a restore of the system and then install the updates manually.

System Restore: http://support.microsoft.com/kb/306084

Manual download of update: If you know the updates that must be installed, you can manually enter the KB update in the search bar of the link below to download the update manually.

http://support.Microsoft.com/default.aspx/GP/downloadover/en-AU#TAB0

If this does not work, I suggest you run CHKDSK:

Graphic Interface method:

Open the computer option in the start menu, which allows to display all the available drives to scan on your PC:

Then, right click on the drive you want to check for errors, and then select Properties :

Now click on the menu Tools , then check now in the error checking section:

You have several options within the check disk tool. It is always recommended to you leave the box "automatically fix file system errors" ticked, as this repair and problems encountered. If you want a deeper analysis, check "search for and attempt recovery of bad sectors". This second option takes more time, but you have to do if you suspect a disk problem. Once you are set up, click Start :
If you try to check a disk that is currently in use, you will receive a message asking if you want to schedule a scan. Accepting this detection is the next time you reboot your PC:

Warning of CHKDSK

Important: Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data may be lost

All information about chkdsk, see: http://technet.microsoft.com/en-us/library/cc730714%28WS.10%29.aspx

Varun j: MICROSOFT SUPPORT
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