Retina MacBook Pro + Cinema Display = 25% of the images visible when open

Every time I opened a picture, I see only 25% of it. I type Cmd +, Cmd - to zoom in & out each time. This is ridiculous. I think the problem might have something to do with the fact that the retina display has twice the density of pixels. It's just a theory, but I would bet money that he is the culprit. I just realized that the problem does not exist when I don't have my external monitor plugged.

Here's what I see on the monitor external 27 ":

Screenshot 2014-10-11 11.11.02.png

Then after hitting Cmd +, Cmd-, that's what I see (this web form has reduced this image, but you get the gist):

Screenshot 2014-10-11 11.11.07.png

Can someone tell me please how to avoid this maddening problem? I contacted the Support Adobe technique, and they cannot help me with this problem. They gave up; they simply ignore my emails at this point.

I use the latest version of Photoshop CC on a fairly new 15 "MacBook Pro retina with a 27" no - Thunderbolt Apple Cinema Display.


Thank you

Matt

Thank you! I was able to reproduce the problem by using a Setup dual monitor as you have described. I logged it in our database of bugs for a developer can take a look. Looks like Photoshop is confused when it comes to the scaling of the image correctly to fit the screen while you work with a retina and monitor non-retine. The only solution I have at the moment is to use the command-0 to force the image to fit the screen. I know that's not a great alternative to what you already do, but it is a minus button.

I also found that I got better results if I switched to tabs - sometimes opens the first image zoomed in, but after that, they would hold on the screen. If you can fit it into your workflow you can try it.

Tags: Photoshop

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