Retina MacBook Pro + Cinema Display = 25% of the images visible when open
Every time I opened a picture, I see only 25% of it. I type Cmd +, Cmd - to zoom in & out each time. This is ridiculous. I think the problem might have something to do with the fact that the retina display has twice the density of pixels. It's just a theory, but I would bet money that he is the culprit. I just realized that the problem does not exist when I don't have my external monitor plugged.
Here's what I see on the monitor external 27 ":
Then after hitting Cmd +, Cmd-, that's what I see (this web form has reduced this image, but you get the gist):
Can someone tell me please how to avoid this maddening problem? I contacted the Support Adobe technique, and they cannot help me with this problem. They gave up; they simply ignore my emails at this point.
I use the latest version of Photoshop CC on a fairly new 15 "MacBook Pro retina with a 27" no - Thunderbolt Apple Cinema Display.
Thank you
Matt
Thank you! I was able to reproduce the problem by using a Setup dual monitor as you have described. I logged it in our database of bugs for a developer can take a look. Looks like Photoshop is confused when it comes to the scaling of the image correctly to fit the screen while you work with a retina and monitor non-retine. The only solution I have at the moment is to use the command-0 to force the image to fit the screen. I know that's not a great alternative to what you already do, but it is a minus button.
I also found that I got better results if I switched to tabs - sometimes opens the first image zoomed in, but after that, they would hold on the screen. If you can fit it into your workflow you can try it.
Tags: Photoshop
Similar Questions
-
Surface Pro 4. Crash of the whole system when opening clips
Hello
Just got my spanking SP4. 16 GB of Ram with i7.
I know that is not an office, but should work fine with light work, even moderately heavy work, but I'm having serious problems.
I can open the first fine, start a new project and import clips. As soon as I drag a clip in the window so it blocks my entire system. I have to hard reset. All other CC 2015 programs work quite well without any problems.
CS6 first worked very well on my SP3 with 8 GB of ram. It even worked well on my SP2 with only 4 GB of ram so I know that my machine can not cope. I was hoping the upgrade of power and the software would be a win-win. So far, it is somewhat a nightmare.
Is there a problem of incompatibility or a driver issue I know? No matter what kind of heads up at all would be great.
Hello
When you create a project, you select the GPU accelerated rendering engine, or software-only rendering engine? If GPU, try the one software.
Clips cause the crash, or a specific media type you are editing? If you create a clip synthetic such as bars and tone, first crash?
Thank you
Colin
First Pro EQ
-
I have recently updated my iMac last Adobe CC retina and now experience display problems. The images have random black or white boxes that appear at different zoom levels. Images ok 100% and some other levels of zoom.
I've read other posts with the same questions.
When Adobe gets out a fix, as this seems to be an error as Adobe making a lot of different HW platforms.
Hi Martin,
Please go to Preferences > Camera Raw and uncheck use display adapter. Click OK.
Restart Photoshop and check for the issue.
~ UL
-
How to burn files to the disc of the retina macbook pro?
Hello. So I was wondering two things. One is how can I convert mov files to work on a disc on a dvd player to the TV. Second is how I just can burn retina macbook pro mov files because they do not come with a DVD player. I tried to use iDVD and iSkysoft DVD Creator, but they won't recognize the windows to mac dvd player thing. I did not blank discs their so I was wondering if it was a problem? Thank you.
One you get your iDVD project that you and ready to burn follow this workflow:
Once the project you want it save it as an image disk via the menu file → save as Disk Image . It will separate from the process of encoding of the burning process.
To check coding mount the disk image, launch a DVD player and read it. If it plays OK with DVD, encoding is good.
Burn burn to disc with utility disk or toasts to the slowest speed (2 x - 4 x) in order to ensure the best quality. Always use higher quality media: Verbatim, Maxell or Taiyo Yuden DVD-R are recommended in these forums.
Since you do not have an optical drive in your MBP you will need to copy the disk image file on a Mac that makes and burn from there with disk utility. Or you can get an external optical drive and use it to burn the disk with disk utility.
-
Mid-2012 retina Macbook Pro does not stop
My mid-2012 retina Macbook Pro running El Capitan (v 10.11.5) won't shut down or restart. Taken to the Apple store where they ran diagnostics on it and can't find anything wrong. Suggested I have reinstall the OS. I reinstalled, then backed up with Time Machine. The problem persists.
I think I can get a report of incidents which may be helpful, although I've never shared before. To include or omit any information would be helpful.
Especially the crash report reads "identifier" and "responsible" as: "com.apple.AmbientDisplayAgent". Type 'Exception' is ' EXC_BAD_ACCESS (SIGSEGV) "and the" subject crashed ' reads ' queue 5 sending: DispEventQueue "."
Any help would be appreciated.
I see now mid-2012 retina Macbook Pro El Capitan (v 10.11.5) running.
It does nothing? I think I would resume.
They run the VST (video-Test systems)? If this isn't the case, I'll ask for it.
-
Try to add a page to a pages document. It worked until now but just finished page 13 with text and photos and cannot add another page, using macbook pro with El Capitan and the most recent version of the Pages.
You have placed your beam to insert at the end of your text on page 13 and then apply Insert menu: Page Break? In the v5.6.2, Pages I just add a new page to a section of four pages to this approach.
-
I think I have to reset the SMC on my MacBook Pro, but I need MUCH more information on my MacBook Pro. For example, is the battery removable?
Depends on what year it is.
-
Hi, I recently "lost" my MacBook Pro because of water damage. Fortunately, I've been using time Machine\Capsule and I have a MacBook Pro that is connected to the same network/device. I need to restore a few files in the backup TM of the computer 'lost' on computer 'work '. I was able to 'Browse' the other TM backup (click the icon TM plus the button 'Alt'). The Web browsing is extremely slow (took about an hour to break down / find the file on the network). However, I tried to copy the file and I get errors of the alias. Please advise me on what I am doing wrong.
Thank you
ggnpeter
PS My OS is 10.9.5
Visit Time Machine FAQ of Pondini helps with Time Machine.
-
I have a 2015 macbook pro 15 inches. While the computer boots the logo apple with the grey wire sliding bar flashes once then end of load as usual. I was wondering if this is normal or not much. Everything seems to be fine. To explain in more depth. As the computer boots the apple logo flashes off the coast and then turn it back on and finishes loading. It doesn't seem to be any questions I want to just make sure because I just bought this mac.
It is booting normal up -.
-
My 2009 macbook pro will not load. The technician said that the motherboard must be replaced. Is there a less expensive repair?
Apple has set the rates, price around $300 repair program. I don't think you can get a price of paste elsewhere. However, there are third-party sites that provide repairs, parts and helpful videos. Google is your friend.
-
I have adobe CS3 installed on macbook pro, but he said that the license has stopped working... I then went to your website and he advised me to download the recovery of license application, I did, but then when I tried to run this app, it then came with the recovery of the license was not based... How can I get my CS3 works again? Thank you, Glenn
Hello
Please check the help below documents depending on your operating system:
Error: "License has stopped working". Windows
Error "Licensing has stopped working". Mac OS
Hope that helps!
Kind regards
Sheena
-
I have Abobe CS2 I bought and legally own. I have an old MacBook Pro who had to have the hard drive replaced. I reinstalled the CS2 software and I can't activated with an authorization code. I need the code to use my software. I can't afford a monthly payment with Adobe Cloud. How can I get my software activated so I can use it? Thank you.
Please follow the steps described in this document - error: "Activation Server unavailable". CS2, Acrobat 7, pass a hearing 3
Thank you
Bev
-
I currently have Photoshop elements 13 installed on my MacBook Pro. Should I uninstall the present before as I have download creative cloud?
Hello
You can install creative cloud without uninstallation of Photoshop elements. There will be no problem.
Kind regards
Hervé Khare
-
I have 2 MacBook Pro, we are years and the other is 8 years old, I got photoshop cs2 on the former. After cleaning the disc hard I couldn't load the cs 2 on any of my laptops. Can I purchase an upgrade for it? I have all the DVD, the serial number and packages, but I can't use it.
Pricing plans and creative Cloud membership | Adobe Creative Cloud
-
10 PSE have installed on my MacBook Pro. Can I use the disk to install it on my new iMac? whereas 11 PES and Lightroom 4. Comments?
Yes you can install it on your new Macintosh. If it doesn't have an optical drive, you can copy the contents of the installation media to a USB drive and then install the software from there.
Maybe you are looking for
-
That's about all. I can click when the icons were and they work, but "open menu", favorite icons, history lack. I'll try to reinstall 32.0.2
-
I'm stuck with SearchNU malware. I have...
... went to Extensions and removed. Did several days ago. But everytime I open Firefox after a reboot, searchnu.com is the home page. In addition, in General Options, "open windows and tabs from last time ' is changed to 'see the homepage. How can I
-
Pavilion g6: change the processor in my laptop
hp1840 map of mother (U3E1) I'll have my laptop with processor i3-2370, is it possible to change the processor that will be compatible on the motherboard? Please help me if and its a 2 GB graphic card radeon thus again slowing down work. Manufacturer
-
How to delete an email in the g-mail inbox. How do you remove it forever? Where is the trash section?
-
Photosmart C4480: Not scan from the purchase of new Macbook pro
I recently bought a new macbook pro running on OS Yosemite 10.10.1. On my previous macbook my photosmart C4480, I just installed the software from the instillation disk and it just worked. On my new laptop, it allows to print very well however everti