Retrieve the model number

To follow my state of repair, it is necessary to know your model number.

But, I don't know.

When I called the Technical Support I gave '6885-CTO' and I was told "this is the type of universal machine but I recover this with computer", however they never gave me the right model number.

I searched a lot of solution to retrieve the model number.

When I used the tool "Check Warantly State". He gave me "6885-CTO" too.

It is also write the same model number in the "details of shipping unit.

Find the model with the serial number?

Should I call technical support again?

For your information, my computer is a ThinkPad Edge E531 with an Intel Core I5 processor.

Thanking you in advance for your help.

(And sorry for my bad English, I'm French)

I got my computer Friday.

This topic can be closed.

Tags: ThinkPad Notebooks

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