RH10 errors generating WebHelp after having applied the fixes

I'm more able to generate WebHelp after applying the patches on 10 of RoboHelp.

Yesterday, my IT Support person helped me install the patches for RoboHelp 10 that have been listed in the site of Van Weelden:

http://www.wvanweelden.EU/articles/RoboHelp-patches-and-updates

Aside: Patch 10.0.1 was a little hassle to get to (necessary to uninstall and reinstall the RH10) work.  The following hotfixes have been easily applied.

Now, when I try to generate WebHelp output, I get the below error messages and if I click on the view, it opens a browser window and I see no output. I see that another forum poster had this same problem in December , but I'm not sure if it was ever resolved.

Excerpt from messages in the view of my output:

Initializing the compiler...

Generation of WebHelp 5.50 (10.0.0.287)...

Error: Could not find xml definition file C:\Program Files (x 86) \Adobe\Adobe RoboHelp 10\RoboHTML\webhelp5Ext\template_skin\webhelp5skin.xml.

Model error: cannot resolve macro: WEBHELP_TEMPLATE.pane.navpane.dhtml

Model error: cannot resolve macro: WEBHELP_TEMPLATE.pane.navpane.list

Model error: cannot resolve macro: WEBHELP_TEMPLATE.pane.toolbar

Model error: cannot resolve macro: WEBHELP_TEMPLATE.pane.minibar

Model error: cannot resolve macro: WEBHELP_TEMPLATE.topic

Model error: cannot resolve macro: WEBHELP_TEMPLATE.frame

Processing of the data in the table of contents...

Processing data from Context-sensitive-Help...

-(I removed from the list of topics that he updated).

The application model of WebHelp 5.50...

.......................... Model error: cannot resolve macro: WT_DS_SEARCHFORM_GO in E:\NVivo\User Documentation\Main\TRC\Technical Resource Center\! SSL!\WebHelp\whfform.htm

.............................................."

Error: Failed update Template file whskin_frmset010.htm

""

Error: Failed update Template file whskin_frmset01.htm

""

Error: Failed update Template file whskin_frmset0.htm

"...........................

Completed the model application in 1 seconds

Mark the transformation of the Web...

Finished compiling WebHelp in 12 seconds

Compilation is complete.

Thanks in advance for your help.

Rose

I was able to solve this problem. It seems that, in the frame following the instructions for applying the patch to WebHelp, fix for Internet Explorer 10, some files have been deleted.

Fortunately, my TI support person had made a backup of the folders before him applied the patches and was able to copy the missing files.

I'm now able to generate again the WebHelp.

Tags: Adobe

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    Regularly, I installed all necessary updates. And now, after you apply the language pack, I have to repeat all the facilities of updates once more to be up-to-date and continue with Spanish? Or I missed something during the installation of the language pack?

    Thanks much for the advice.

    Kind regards

    Sergei Sumskoy

    Hi Sergey,

    We will first check if the 48 new important updates are already installed on the computer or not.

    To view your history of update

    1. Open Windows Update by sliding into the right edge of the screen and click on settings.
    2. Click change PC settings, and click then on update and recovery.
    3. Click view update history.

    Method 1:
    If the important updates are already installed on the computer, you can install all important updates available.

    Method 2:
    If all updates are already installed on the computer, you can reset the Windows Update components and check if there are new updates available.
    How to reset the Windows Update components?

    Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the the Microsoft Knowledge Base:

    See the article for more information.

    Add a language or keyboard

    Hope this information helps. Answer the post with an up-to-date issue report to help you further.

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