RH8 Moved Source file - he returned and now can not access... Ouch

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• Password MS Surface has been lost/changed and now can not access the device.

  My wife recently got a tablet of Ms Surface.  Initially, she set his password and was able to use the device without problem.  However, after 2 days of used light, the device does not recognize the password and don't let her diary.  How can solve us this problem so that it can reset his password and access?

  Mario - Sorry for my delay in responding, but I need to retrieve the response that we had found.

  Surface of my wife would not accept his password and if it could not connect to use most of the suggested solutions to 'reset' a password.  We had to do a complete Factory reset by following the following steps (that I found on the Web, and successful):

  The only way to start a complete RESET without signing in Windows is to stop start Windows handle once or twice to get "Automatic Windows repair" to start, as follows:

  1. turn off the device in now the power button for 6-10 seconds

  2. press the power button to wake it up.

  3. once the Surface Logo appears, wait for the indirect "dots" approach to appear and then press and hold the power button for 6-10 seconds to turn the unit off again.

  4. Repeat step 2 & 3 until the Surface Logo appears with the words in saying "prepare auto repair.

  5 recovery Mode turns on.

  6. in the BITLOCKER screen, press "skip this drive".

  7. press on 'Advanced Options '.

  8. press on "Troubleshoot".

  9. press "reset".

  10 tap... "Just remove my files.

  11 reset process will take about 20-30 minutes - and all DATA WILL BE REMOVED FROM the DEVICE.

  When the "reset" process is complete, the OOBE/Start Up Wizard must begin and the customer can complete the installation of their Surface device.

  Please note that we have used this process because
  (1) we could not connect you to the Surface unit AND
  (2) because we had no personal data to save.  If you have any personal data that you don't want to lose, you will need to find another way to reset the Surface.

  I hope this helps.  He has worked for our situation and the Surface continued to operate perfectly since.

  Doug

  PS: Here is the link to the site where this info was initially.
  http://Forum.TabletPCReview.com/Microsoft/53597-unable-reset-refresh-surface-RT.html

  It can also provide answers on other issues with the RT of Surface.

• How to go back - just tried 50.0.1 and now can not access net

  Running win 10 - just upgraded - restarted Firefox, and it worked. Turned off my computer - turned turn it back on and the browser says "Unable to connect.". Connection seems to be fine - I can use internet on another computer

  It is possible that your firewall or other security software blocks or limit Firefox or plugin-container process without informing you, possibly after the detection of changes (update) for the Firefox program.

  Delete all rules for Firefox and the plugin-container in the permissions list in the firewall and allow your firewall to ask permission to get access full and unrestricted, again to install for Firefox and the plugin-container and the update process.

  See:

  • https://support.Mozilla.org/KB/server+not+found
  • https://support.Mozilla.org/KB/firewalls
  • https://support.Mozilla.org/KB/fix-problems-connecting-websites-after-updating

• Hello. Accidentally, I bought the Adobe Lightroom 6 box set (CD ROM) support when I need to download the application. I opened the package and now can not return it. Is there a way I can be provided with a license so that I can download the software and t

  Hello. Accidentally, I bought the Adobe Lightroom 6 box set (CD ROM) support when I need to download the application. I opened the package and now can not return it. Is there a way I can be provided with a license so that I can download the software and avoid paying twice for the product? I can return the package open, if necessary. He was ordered on Amazon.ca. Thank you

  Use the serial number located inside the retail box to save the download version

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

• in Firefox can not see the window of downloads, specialist of the jump in the trunk to be saw - the speed downloaded a lot and now can not see how to fix it?

  in Firefox can not see the downloads window, specialist of the jump in the trunk to see - the download speed
  Downloaded a lot and now can not see how to fix it?

  The download Panel has been moved to the upper right corner with a circle arrow down. You can also visit on: downloads of your browser to visit all your downloads.

• I just upgraded to Safari 10 and now can not watch videos on youtube

  I just upgraded to Safari 10 and now can not watch videos on youtube

  If the videos require Flash, you can copy the Chrome URL and watch videos. Chrome has a built in flash player.

• I had an old iMac and had 2 external drives attached to it.  I got a new iMac and now can not plug old external drives were firewire 400

  I had an old iMac and had 2 external drives attached to it.  I got a new iMac and now can not plug old external drives were firewire 400 how can I hook up t he old external hard drives?

  You need a FireWire 400 adapter FireWire 800 and one FireWire 800 adapter Thunderbolt.

  (141473)

• Somehow, I hit fullscreen on my home page and now can not see an arrow to the left or my bar menu or a refresh icon.

  Somehow, I hit fullscreen on my home page and now can not see an arrow to the left or my bar menu or a refresh icon.

  Original title: Homepage

  Somehow, I hit fullscreen on my home page and now can not see an arrow to the left or my bar menu or a refresh icon.

  What happens when you click on a place on the web page and press F11?

• I'm trying to upgrade a site from Muse and it keeps telling me that the site has been created with a different version of Muse. I have updated Muse and still can not access the site to make changes.

  I'm trying to upgrade a site from Muse and it keeps telling me that the site has been created with a different version of Muse. I have updated Muse and still can not access the site to make changes.

  Hi rgarden95,

  Can you please confirm the exact version of Muse, you open the file with?

  To check the version of Muse, please click Help-> on Adobe Muse CC.

  Kind regards

  Akshay

• My reminder of firefox does not appear in my status bar and I can not access

  I have the point of firefox on my computer that opens to remind of scheduled events. It appears approximately every 30 minutes, but the small, I used to have at the bottom of my screen on the right toolbar icon not more and I can not access my calendar with reminder to add reminders. I can not even find the program - HELP, I rely on it for my appointment and my work schedule.

  ReminderFox documentation is here:
  
  http://www.ReminderFox.org/documentation/

• K550 printer has a static IP address and I can not access!

  Long story short, the bonehead technician, who headed the school in front of me felt that he had to put everything on the static IP, including printers.

  Anyway, we have since got a new ISP that provided us with a router that functions as a DHCP server and automatically assigns IPs to all computers on the network and devices (unless we chose a static ip address manually). The new network streams of 192.168.168.XX while the old network is a completely different game (204.48.224.XX). Unfortunately, printers are still set to the old static IP and I can not access their web configuration pages to change because of their IP and walkways being inaccessible.

  I can connect by USB to a computer and set them up in USB if there's a way. I searched the manual and the help topics and couldn't find what I was looking for.

  Is it possible for me to give back the networking on my printer K550 except in web admin using the? Help, please. I am the only technician here and it's the first day of school. I have quite a few teachers angry on my hand

  I don't know anything about this printer, but I could find on page 46 of the Manual:

  To reset the network settings on the printer (HP Officejet Pro K550dtn/K550dtwn)
  1 press and hold / (the Configuration Page button), press (button) 3 times, and
  release / (the Configuration Page button). The power light flashes for a few seconds. Wait for the
  Power light is on.
  2. press on / (the Configuration Page button) to print the configuration page and verify that the
  network settings have been reset. By default, the name of the network (SSID) is "hpsetup" and the

  mode of communication is "ad hoc".

  You can read it yourself:

  http://74.125.93.132/search?q=cache:-hqin_s_t8EJ:h10032.www1.HP.com/CTG/manual/c00501024.PDF+reset+K550+printer&CD=9&HL=en&CT=clnk&GL=us&client=Firefox-a

• "Illegal Operation" error when running Malwarebytes and now can't access computer

  Anti-Malware Malwarebytes.com insisted that I have a link to ComboFix and follow his instructions. I did and now do not have access to my PC [Vista] SOFTWARE - not even on my e-mail box. Error message: ""Illegal Operation on a registry key which has been marked for deletion"... not by ME! I don't even know what a "registry key" IS, much less have I ' marked [a] removal!

  I want that my computer back. Help, please.

  Original title: "illegal operation"? NOT MINE! __

  Anti-Malware Malwarebytes.com insisted that I have a link to ComboFix and follow his instructions. I did and now do not have access to my PC [Vista] SOFTWARE - not even on my e-mail box. Error message: ""Illegal Operation on a registry key which has been marked for deletion"... not by ME! I don't even know what a "registry key" IS, much less have I ' marked [a] removal!

  I want that my computer back. Help, please.

  Hey Donald Meyer

  Malwarebytes anti-malware is a stand-alone program that runs on its own

  http://www.Malwarebytes.org/MBAM.php

  Here is some information on combofix for you

  http://www.bleepingcomputer.com/ComboFix/how-to-use-ComboFix

  Do not run ComboFix unless you are specifically asked to by a helper. Also, because of the power of this tool, it isstrongly recommended that you do not follow up on any information displayed by ComboFix without the supervision of a person who has been properly trained. In this case, it can cause problems with the normal functionality of your computer.

  I suggest that you try a system restore

  http://www.windowsvistauserguide.com/system_restore.htm

  If necessary do in safe mode

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer'shardware be listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  Walter, the time zone traveller

• Restored from 10-7 victory and now can't access network

  Win 10 gave my grief of accounting software, so I took the decision to return to 7. Now, my network access seems quite dead. The network is there as my other computers can see.

  Just says unidentified network. Tried all usual shooters of network problems and they say it may be a problem with my LAN card. Tried a new network card (wired). Always says that no connection is available. Updated the driver for my original card. Can not access internet or anything else on the network.

  Help, please!

  Hello

  Welcome to the Microsoft community.

  I understand that you are faced with the question on the network connection.

  I will definitely help you with this.

  What is you get the exact error message?

  This can happen because corrupt driver.

  I suggest you go through the link below and check if this can help:

  Refer to the suggestion given by Kevin Hau replied on 24 April 2010:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-networking/Windows-7-wireless-connection-problem-no-wireless/43f61a9c-069b-49AB-9F5B-f52ec2b1ef7e

  I hope this helps. Please post back with the State of the question and we will be happy to help you further.

• Updated the player and now can not listen to internet radio stations - why?

  Updated to 14.0.0.145 the other day and now can't just listen to internet radios that worked fine before the update (WABC, WMAL, KSFO). The programs will not download. Podcast of WMAL works well. No problem with Youtube, etc...

  I have Windows 7 and IE 10.

  Can anyone help?

  Thanks in advance.

  I wonder if it¹s a cookie thing.  You could just clear your cookies and see

  What is happening.

• Load firefox 3.6.14 and now can't access the internet. Computer restored to the previous version works now. 3.6.14 I tried again and the same problem, any ideas?

  Using windows 7. As soon as the update of firefox, I can not access Internet. I tried Internet Explorer works well. I have restored the previous computer Firefox and it works fine. Tried the update again and the same problem can not access the internet.

  This is usually caused by a firewall blocking the new version of Firefox. For more information, see https://support.mozilla.com/kb/Cannot+connect+after+upgrading+Firefox