Rogue security program

I recently received a pop-up message stating that my laptop was infected by malicious viruses and downloand, a security program called XP Internet Security 2012 in order to solve the problem. I assumed that this message was a typical malware program and not responded to the request. I quickly discovered that the message / malware blocked my access to the Internet. No matter what I did I could not access the Internet to learn how to remove malicious software. Because I got the message from malware that I accessed the Internet from my desktop PC to see how I could remove the malicious software and unlock my access to the Internet. Before I could try some suggestions things have changed. My Firewall and Internet Security has been disabled and I can't change it back. I can't go to Microsoft Security Essentials to run a virus scan. All my desktop icon shortcuts have been disabled. I can't create new shortcuts. I can't start one of my programs in my program menu. I get messages from "Application not found". I don't have XP Internet Security malware messages or it may been hidden. I can access the Internet now, but that's all I can do. I also receive messages from XP 16389 file system error when I try to repair my PC using the suggestions I did research. I can also use my Windows functions such as creating new files or military or start any program MS Office. I'm totally stumped. Does anyone have a solution to my situation?

Removal instructions: http://www.bleepingcomputer.com/virus-removal/remove-win-7-antispyware-2012

Tags: Windows

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