Runtime error trying to install the printer on laptop software
I have a laptop HP with Windows 7 Home Premium SP1, my printer is a HP photosmart c5580 AIO. It prints well but without software of the printer on the laptop I can not scan to the computer and use all the features of the printer.
That being said, I am now trying to install the printing software Online and cd and I get Microsoft C++ runtime error and it will not install software.
Ive tired all convenience stores of HP, etc, etc...
Help, please
Sunny
Hi sunny1881,
Welcome to the HP forums!
I see you have a Photosmart C5580 which becomes a Microsoft C++ runtime error when you try to install the software. I'm sorry to hear that, but I will certainly do my best to help you!
I would recommend that you follow through this Re: Error message Microsoft visual c ++ runtime library through my colleague @SuperMario1 as these steps should be able to help solve your problem. This is a long thread, but the steps should help, so take your time and work through it.
I would like to know how it goes for you
Tags: HP Printers
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