RV042 V3 with firmware 4.0.0.07 - tm

I used the rescue of the firmware utility to get 4.0.0.07 - tm on this RV042 V3.

Now, I want to upgrade to the latest: 4.2.3.03

I downloaded the last as stated above and I use the http GUI to do the upgrade.

I search for the file and click on upgrade, as usual...

He asks if I want to update the firmware now... as usual.

But then:

The browser passes immediately to: "cannot display this page."

And then the GUI can be recharged as if nothing happened.

I tried an upgrade a little older and the same thing happens.  It seems that this is not a bad file.

Hello

I'm sorry that you are having problems with the device.

I think that this problem could be related to a browser compatibility problem that should be solved once you are able to upgrade.

I would recommend to use different browsers, Chrome or Firefox, Internet Explorer expected to also work on compatibility view.

If you still experience the problem, you can clear the cache of your web browser, it could try to reach a different link to were stored in memory rather than the real link, it sends the new firmware will.

Please try this and let us know the results.

Kind regards

Tags: Cisco Support

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