S271HL - demand guarantee, she needed no repair - I'm back with the same problem
Earlier, I sent a S271HL monitor for repair under warranty. The issue was that the screen would not activate and the only thing that happened was an orange power flashing instead of a constant blue button button. The problem is that I got, with the same problem that I sent him.
I am the home monitor today. The first two pages of order of service, under the description of the problem, I see:
said c:CX dsnt unit turn on, only a power light flashes
a: do you have a self test, no go, so informed the cs repair, cx agreed
r: at the request of the unit for repair
On the second page, I see this:
Computer data. Accessories
No accessories (No. Box)
Software & other remarks:
surface scratches, no power
(Note to this poster: surface scratches?) Where? I treated this monitor as it was made of Crystal.)
Diagnosis / repair:
Reported problem not noted. Monitor power towards the top with good screen, stable. Monitor adopted system intensive burnin test over the weekend, more than 63 hours, without any problem. At the end of the extensive, intensive, powered burnin test monitor then turn it several times; always under tension with a display of good and stable, no problems noted. In the course of trials, powered monitor then turn it several times; always constantly lit with a good and stable display.
===============
So, my friend has a supply for his Acer monitor (a smaller one) that has 19v and 2. 1 has, just like mine. So I borrowed her power to test my monitor and I had the same problem: an orange power button flashing.
So the question is: has anyone ever encountered this with Acer? I'll call them, but I wanted to see if there was any opinions here at the same time.
It seems that this has not worked for the first tester and launched up to more away for another tech fix, but when that tech he walks, it worked fine. I have been a mechanic my whole life, in many areas, and I saw this scenario several times. There is also the possibility that someone got lazy, but you can not prove it so just contact warranty service again and tell them that they must resume and attach it.
Tags: Acer Displays
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