Sage pay does not work under Microsoft Essentials

I was using Norton 360, but he got a bug and refused to fix it yourself = changed to Microsoft Essentials. Since when the Sage payroll refuses to start, which is somewhat a disappointment!

Any ideas / help would be appreciated

Thank you

Hello

1. What is the version of the operating system installed on your computer?

2 Microsoft Security Essentials (MSE) works fine?

3. what happens when you try to run Sage pay list?

4. do you get an error message? If Yes, what is the exact full error message?

5. are you able to access Sage pay after you disable the MSE?

If you use windows 7 or on Windows Vista, try these methods:

Method 1:

 

Perform the clean boot and check.

 

To help resolve the error message, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135


Please note:  After troubleshooting, be sure to start your computer in normal mode by following step 7.

Method 2:

 

You can also temporarily disable the security software and check if the problem persists. Be sure to enable this security software on the computer after checking.

http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off

http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

If disabling the security software solves the problem, then contact the manufacturer of the specific security software to fix the problem.

Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Hope the above information is helpful.

Tags: Windows

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