Said the password is not correct. What can I do?
I get a message that I have the software to install, so I go to the control panel and it asks for my password. I use the same one that I use when I go to adobe.com (that one works fine online). On my control panel it shakes back... No. .
I also tried using the password for my computer. Still does not work.
What can I do else? I really don't want to call the tech support - I need help from someone who speaks of America!
Lynn
Hi Kgrafix,
Please try to disable the password of connection for a while and check if it works, you can also try to create an new user account admint and let us know if it works for you.
Thank you
Tags: Adobe
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