Samsung Ativ tab 3 power button doesn't work does not, the device always at 0% battery

I write about a Samsung Ativ tab 3 I bought recently.

The item was bought September 26, 13, model No. is XE300TZC-K01AE. The morning of October 3, 13, I noticed that the screen was frozen and not unlock when you press the power button. After pressing the Windows button under the screen, login screen came and I was able to connect to Windows. On the home page, noticed that the battery was at 0%, although there were about 45% of charge about 7 hours at least. I plugged in the charger, but the battery was drained down and power off the device. If the charger is plugged in, the blue light was not on and also the device wasn't turning on. The charger was kept connected up to 16:00, but the unit was still not turn on. After several calls and discussion with Samsung, the unit was sent to a service center for repair and the 10 - Oct.

The device worked absolutely very well once again, until last night. Yet once again, the device froze and power button did not work and the Windows button has been used to unlock screen after several attempts. Battery was showing 0% despite his accusation of 78% 15 minutes previously. The connection of the charger, the battery was still at 0% but not more. Fortunately this time around the closed device not down, but after 3 hours of connection of the charger, battery is always 0%. I would like to know any suggestions to help solve this problem. I tried to restart the battery APC controller in Device Manager, but there was no improvement. I am also attaching the powercfg command results.

Rgds,

Remy

two days later... the solution seems to be to simply keep going & not connected until the battery is empty (support of important things upwards at the same time). The fact that it took several days, I understand that the warning 'battery 0' is part of the dysfunction. During this time, you can sleep it w manually control 'turned off' in the bar of charms, ensuring not to turn it off (cos then you will not know if the battery is still empty) and turn it on the original key w.

Once the battery is completely empty (no response from the original key, little blue light by power button / stop), you plug it in and it works.

My guess is that explains what has happened before, when I (and others I read) he sent for repair. At the time where he got at the workshop had drained the battery, so they connected, found it worked, and he came back with a message like "you must have forgotten to load," the missing issue.

Let's see: if it is something that happens after a few months, & it's easily solveable, it isn't so bad. As much as we can always use it in the meantime that the battery is empty.

Wonder if regularly leave the battery can drain ever few months would avoid the phenomenon?

Be interested to hear what others have found.

Rivka

Tags: Windows

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