SAN HQ of credentials for the server

I'm a bit confused as the HQ SAN server credentials...  I have installed and configured a new HQ SAN excecution 3.1.0 Server everything is in place and running in parallel to our 3.0.1 existing server.  I can run the app and authenticate with my creds Domain Admin of the server no problem (ie: not lessened connection).

However, I installed the version of the client alone on my local machine (on a different domain).  When I run the application, I use the "run as" and use my creds admin area on the appropriate field.  However, this doesn't seem to be able to authenticate successfully with the 3.1.0 server.  So I find myself with the degraded connection.  error: "unable to establish a communication server. Please verify the credentials and try again.  Could not establish connection with the server; Check the credentials provided or contact the system administrator.  Apart from having degraded connection, everything seems to be speaking / communication.

Also BTW - works very well with the same client that connects to the old server running 3.0.1 - no problem same field, same configuration creds, etc..  Any ideas?

Found the question - firewall.  Correction of the problem allowed port TCP 8000 for domain as well as the public.

Tags: Dell Products

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