Sansa USB does not work...

I thought the problem was just that the PC does not recognize the Sansa - but 3 machines do not recognize, I upgraded to WMP 11, updates of drivers, switched connection USB MTP and MSC (I think it was her) and now I realize it won't be yet to charge the battery, so I can't get in.

Any ideas/suggestions.  I tried 2 different USB cables (I have a small Sandisk MP3 player which both cables work fine with).   It seems to be the Sansa itself which poses problem.   When I connect the USB cable to the it - if you have to load in the wall or on my computer - it says 'connected' and the arrows turn in circles.      But it is not charging OR connection.

Is there a way to "reset" or "restart" the Sansa?   In my view, that I can't do anything with it, now the battery is so dead that it will stay for a simple seconds before it says low battery and stops.

Thanks in advance.

Vicki Kay

Do it while it is disconnected... Try this. If this is not helping, try and return it, you have a lemon.

Tags: SanDisk Sansa

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