Satellite A215-S7428 crashes when the program tries to access the microphone

When I plug in my microphone in my open mic port a program that uses a microphone, as recorder of sounds, my computer becomes unresponcive, frozen. The only way to put an end to this, is to shut down my PC. I tried this on many different programs and all do not work. It's a Satellite A215-S7428.

How can I solve this problem? Does anyone know the email for toshiba computer support. My phone does not work. How can I determine the manufacter of the soundcard, I know that toshiba only computer assemblies, they do not have their parts.

You can see the sound chip of brand / model in Device Manager under sound, video, game controllers

uninstall the sound utility and driver control panel and install the latest version from the Toshiba Driver download site.

Also update the BIOS.

Tags: Toshiba

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