Satellite A500-19W - suddenly restarts during games

Similar Questions

• Satellite A500-19w - BSOD BCCode 9 - BAD_POOL_HEADER

  Hey everybody

  About 2 weeks ago, I bought a Toshiba Satellite A500-19w. Have been crackling sounds from the speakers, but also error blue screen & restart.
  So I decided that I wanted a refund because it was out of the question for me to keep a laptop that has been hurt since the first day.

  The Bank refused to give me my money back, instead they gave me a new laptop (the same Satellite A500-19w).

  Now, I have the same exact problems, but since I will not get my money, I'm stuck with it.
  I've had the laptop for 3 days now, and only today I had 4 blue screen errors (the last 3 times, after windows restarted, I don't even have a log of the error so that I could post it here).

  But from what I remember, it was a BCCode 19, & during the last blue screen that I had, I saw "BAD_POOL_HEADER".
  I was going through the forums desperately try to find a solution, but have not found anything so far.
  I don't know what the problem is, I really need help.

  My OS is a Windows 7 64 bit Home Premium.
  (All A500-19w normal sheet example 1 g Ram, 230 M nVIDIA VGA...).

  I really really need help.
  I have a lot of work to do and this laptop is the only tool I have.
  I don't have access to other computers.

  Help, please.

  And one more thing, service of Toshiba Tempro advised me a new update of the BIOS, but when I tried to get it, he told me that ' you seem to have the same version or newer "or something like that & the update did not work.
  Yet once, please, I'm desperate for help.

  Thank you.

  Hello

  I think the problem is software partner.
  The google provides many successes on the BSOD BCCode 19 and the BAD_POOL_HEADER

  Unfortunately, it is not easy to say which application or a driver could cause this because its always a different software...

  But you can check the minidump file to obtain more details on the error...

  Here is a document of Microsoft Knowledge on how to play files of dump Windows creates the memory.
  http://support.Microsoft.com/kb/315263

  It should help to find the source of the BSOD

• Satellite A500-19W does not detect battery

  Hello

  I have a portable Satellite A500-19W which is 6 months old.

  I bought this laptop while I was in Egypt and now I've moved (Dubai) UNITED Arab Emirates.

  Lately my laptop started suddenly does not detect battery.

  To remedy this that I have to remove the battery and clean the terminals then re - put the battery and turn it on and it's OK.

  This happened twice this week and caused my data loss because the charger is disconnected (if the charger is connected, the laptop computer continue to work, but the battery indicator does not light up)

  Now, my questions are the following
  1 - is this problem under warranty?
  2 - should I pay for anything when getting this laptop in service in Dubai noting that I bought in Egypt?
  3. is there a cure for this problem without going through the service center?

  Thank you

  1 / Yes. These questions should be covered by the warranty. Material is junk.

  2 / the nearest service contact and ask, but I'm sure you don't have to pay for the repair. The two countries are countries in EMEA, and avoid any kind of problems.

  3 / it is not much, you can do about it so please contact and explain the situation. They should check your laptop and find a reason why this happens.

  Don t waste your time and contact the closest service. If you have need for addresses and phone numbers you can find on http://eu.computers.toshiba-europe.com > support & downloads > find an ASP.

• A few questions on the Satellite A500-19W

  Hello

  recently purhased a Toshiba Satellite A500-19w laptop. I discovered that the modem port is closed sealed. (with plastic coating) and there is no way to open it.
  Have this same problem all A500-19w. In addition, I have not received a remote control with this laptop. That would come with the package?

  -Sheldon

  Satellite A500 comes with several different hardware configurations, and it is not easy to say that all of them are the same.
  You must also understand that the notebooks are product specific to the country and I know that all platforms will not be available in all countries.
  It may therefore be that A500 all offered in your country lacks the modem port.

  Modem will not be used so often to be honest in year 2010 and my personal opinion is that users of 90% laptops it will fail.

  With remote control is the same. If the specification for your model doesn't offer information on it within the framework of the package then all should be clear to you.

• Satellite A500-19W: How can I activate button light button mute?

  Anyone know how I can activate the switch Illumination in a mute button?
  I have a laptop Toshiba Satellite A500-19W, with win 7 installed.

  I have 8 keys as usual (eco, CD/DVD, play, previous, next, illumination and sound - and +)
  The light switch controls all the LEDs on the laptop and I find it useless. Is there a way I can turn into button mute?

  I found a way to control through toshiba Deputy-> optimize-> support button, but I do not know what data to enter.
  When I choose the illumination button under the name of power button, I have to fill the description, option and target path field for the mute button. Any idea which must be entered in these areas?

  Thanks in advance

  To be honest, I think that it is a very useful option, because in a certain situation you can toggle light very quickly and do not start multiple tools to achieve this.
  Please note that you can use the mute box very quickly by using the FN + ESC key combination.

  In any case, I ve experienced follow:
  After the installation of own added value package I pressed the button to light for the first time and I had small window with the Toshiba button assignment tool message you pressed the button has not been configured.
  I ve set my preferred option and got the following with window
  + Are you sure that you want to set the button for this function? Once you set the button, you can not change this default unless you reinstall Button Toshiba Support. +

  So I think you know what you need to do now and try to change it.

• Satellite A500-19W - where can I find Windows 7 32-bit drivers?

  I had a Satellite A500-19w. I want to install Windows 7 32 bit, but I can't find any driver.
  Please help me find the drivers.

  Hello

  I checked the Toshiba website, but unfortunately, it seems that there is no driver for Windows 7 32 bit, only for Windows 7 64-bit.

  But have you tried the 32 bit drivers for Vista? Normally, most of them should work.
  http://EU.computers.Toshiba-Europe.com > support & downloads > download drivers

  Check it!

• Satellite A500-17 X restarts all by playing games

  Hi all
  I've had my toshiba satellite a500-17 x for about two years, I bought to play Starcraft and world of warcraft. Since I got it I had a problem with it. While playing games it would suddenly reboot the laptop. I contacted customer support and has it been reduced to see if they can find out what was wrong with her. They said that it was fine and it must be the games software that was causing the problem. (I don't think that this is the problem because I reinstalled all the software and the problem persisted)

  I felt they were trying to bluff me with this answer. They did not have an inspection into debt to try to resolve the problem or I thought that the model itself was wrong.

  In any case, I wanted to say that the laptop can sometimes play fine for hours, but other days it will crash repeatedly.

  I just want to point something; my graphics driver is updated. My vents are quite clear. The temperature is stable. I put the maximum power management. I play with a battery and the laptop is plugged. This happened also to a cold start.

  During the restart I don't give me any warning. The laptop turns just stop (no beeps, no blue screen) and restarts.

  I've never posted here before, and I would really appreciate your help.

  I know that this has been a problem in the past with this model that I searched the forums for solutions, but I can't find one.

  If you know a solution, I would be very grateful.
  Thank you

  Hello

  I fear that you will not be able to find a quick fix here Mr. all that you have done is just and you use your laptop on the right way.
  Have you noticed this problem while using laptop for daily activities or that comes into play only? Is original recovery image Toshiba preinstalled on your laptop or use clean install of the OS?
  >... I just want to point something; my graphics driver is up to date
  What it means? Using the Toshiba download page display driver or you have installed the driver on the graphics card manufacturer page?

• Satellite A500-17 x restart automatically if I play Warhammer

  Hello
  I just bought a Satellite A500-17 x a few days ago. There is a very big prblem with laptop is.

  When I play the game Warhammer Online, the laptop will automatically resart every time. Little time is 10 minutes, sometimes is 20minuts. First time I thought is a
  problem of temperature but the laptop isn't too hot anyway. I have try to disable the restart to see there is no information, unluckly the laoptop always restart automatically when I play the game.

  Can help me Fig that out?

  Hello

  This only happens if you play Warhammer Online or in other games too? Have you noticed this problem only on Windows?

  At the moment it is not easy to say why this happens, but you need to update the display driver. Check the Toshiba site for an update:
  http://EU.computers.Toshiba-Europe.com > support & downloads > download drivers

  It is important that you use a display of a 3rd party site driver because only Toshiba drivers have overheating protection.

  In addition, it would be interesting to know what operating system you are running. Is it preinstalled OS from Toshiba or another?

• Satellite A500 - 1C0 - auto restart when reading or watching television

  Hello.

  I have a big problem with Satellite A500 - 1C0. When I play the game, after 10-20 minutes of play come automatic restart. I can fix this?
  Or when I look at the pit TV Tuner Express Card (it's sometimes so hot) but I can't watch TV with auto restart after 10-15 minutes...

  Please help me with this problem...

  Hello

  Looks like your laptop is overheating ;)

  You must clean your laptop using a jet of compressed air. This could blow out the dust from the cooling fans. Blow air gently and shortly into the holes of the case.
  It of necessary to clean the cooling system from time to time. I do it every 3 months.

  By the way: what display driver you are using? If you use a Toshiba not display driver remove and install the latest version of the Toshiba page.

• Satellite A500-19U freezes everything in game and connected AC adapter

  I have a problem crazy gusy & I hope to have the soulition here :)

  When I run games like COD4, Batman. & more games very well his work so that I didn't connect my AC adapter / CC

  When I play when I connect to the AC adapter the game freezes after 3-5 min... & I need to CTRL + ALT + DEL or restart the laptop

  I have the Toshiba Satellite A500-19U... & I use the original Ac adapter... &:(, j'ai acheté mon tour quelques mois il y a)

  SRY for my bad English: $

  Hey, man. It's really strange sounds. they use what leverage plan? Try to select high performance and check if it works. To be honest, I have no idea.

  welcome them

• Satellite A500-19U - need help for games and the AC adapter / CC

  Heys guys.

  I got my new Satellite A500-19U and install games on it like COD4, assassin Creed, Batman, Mafia 2 .and much

  All of these games crashes & freezes after screen black or white, 3-5 Min & gimmea and this happenWHILE CONNECT the AC ADAPTER to charge the battery. While using the battery just fine, except some crashes after a long period of palying. Some time, he said (the display driver not responding) & sometimes the screen black or white. The only way to recover the laptop is ALT + CTRL + DELETE and wait until the game to recover & cases laptop stop responding & the only way is to hard reboot.

  The only one that works such fine bit is Battlefield Bad Company 2. Then I change the DirectX (setting.ini) of car in DirectX9.

  SP please any help on this matter. I think it's a video driver or a Windows 7 problem. And the specifications are:

  Processor: Inter Core 2 Due P7450 2.13 GHz
  RAM: 4 GB DDR3
  VGA: Nvidia Geforce G210M with the driver from the Toshiba Site has also tested the latest driver from Nvidia Site Version: 258.96
  OS: Windows 7 64-bit [pre-installed]

  I think that its not big problem for Toshiba co.  :)

  Hi mate

  I think that it is a nuisance driver in most cases not entirely compatible graphics cards drivers are the reason why games dishes t working correctly.

  What to say; I think that the update of the driver is the key
  You will need to find a good driver version
  Toshiba pilot European page you can find the latest drivers published by Toshiba
  But this does not mean that these are the most recent drivers released by nVidia or ATI
  nVidia or ATI drivers are always different

  In order to check the drivers from nVidia page too.
  You can also try the version published on the Web site www.omegadrivers.net or www.laptopvideo2go.com
  But note; These are not tested drivers and use is at your own risk!

• Satellite A500 - 17 X restarts while gaming

  I recently bought a Toshiba Satellite A500 - 17 X to pc world.
  I also bought a 500 GB external drive (works with power!) & installed a few games on the outside [modern grid & ware2].
  I turn on the pc (with no battrey inside, only through his power) & started playing the grid, after awhile rebooted pc a black screen appeared (I could choose to run in safe mode, normal etc...). I also tried modern warfare 2 & the same thing happened.

  Would it be a fault of my external HARD drive or my laptop? or maybe due to the fact that I played a powerful game with just the power supply?

  Thanks :)

  Hi mate

  I doubt that this happens because the battery was not inserted.
  You have connected the right USB external HARD drive?
  The transfer of data from the USB ports is not designed to transmit data of large game.
  I think it might be a question you need to install the games on the HARD internal disk and it should test again.

  Graphics card driver should also be updated.
  I have

• Satellite A500 - screen suddenly goes black with a continuous noise

  I have a Satellite A500 age of 2 months - so I'm working on it, screen goes black and there is a continuous noise until I have shut it down manually. What happened a couple of times. No error message.

  I just know that if anyone had this problem or knows what it is before you contact the retailer or Toshiba, if this is the best route to go.

  Thank you

  Hello

  I also own a500 but isn't a problem like yours. I got a blue screen and stop message driver responding. Have you tried to reset to factory settings (F8)? also try to update a graphics driver:

  http://www.nvidia.com/download/index5.aspx?lang=en-us

  http://us.download.nvidia.com/Windows/197.16/197.16_notebook_winvista_win7_64bit_international _ whql.exe

  It is not the page of the Toshiba driver from nvidia.com. I installed it a month ago and given that everything works great. I don't know if this can help, but try.

• Satellite A500 - crashes and restarts when I play games

  Help, please

  For these last months, I had a problem with my laptop crashing and restarting in 10-20 minutes from a game.

  Please help, give me ideas or tell me how to find out what the problem is, I have read a few other discussions to talk about questions of heat but no real answer on how to solve the problem.

  Help, please
  Thank you
  D

  Hi Dale.Johnston,

  Overheating would be a typical pattern of this behavior. I mean, that's if the laptop has a higher internal temperature and it will immediately fit to protect the equipment. Then it the normal behavior of s from overheating.

  Overheating may have different reasons. In most cases it's dust that blocks the fan. This would mean that you have to clean the cooling system of your laptop using the jet of compressed air to blow the dust from the cooling fans.

  Generally, it should help. If this isn't the case, I would check the display driver. What display driver and operating system you are using?
  If you install the display driver Toshiba not they can also cause overheating if it recommendable s using Toshiba pretested drivers only. ;)

• Satellite A500-17 x restarts

  I recently received my A500-17 x back from repair, and now whenever I play a game, about 10 to 20 minutes in (sometimes as little as 5 seconds, however.) will restart the laptop. No error/blue screen. It happened only once before the repair as far as I can remember, and I thought nothing of it; assuming it had overheated. Now, reboot to happen sometimes within 5 seconds to run a game, is certainly not an overheating problem, as in many cases, the problem occurs within minutes of the start, the laptop is cold to the touch. There were several discussions on this forum who have addressed this problem, it is not just me live this. Other threads suggest unplugging the AC adapter. and although this does not work, it is almost ideal for playing games without the laptop on the current soon tracks down the stack, and as such, it is not really a "fix." After the upgrade to internet explorer for IE9, I find now that I have to turn off hardware acceleration in the browser as leaving also causes the seemingly random reboots. I also found that finally the DWM would cause this problem too, although it seems to be much less common - requiring several hours of use.

  Other discussions for reference:
  [t 59014]
  [t 49339]
  [t 58989]

  Someone pointed out that in view of the motherboard replaced solved the problem for him. If so, a reference number for this particular motherboard would be greatly appreciated, as would any information reguarding a real "fix" for this issue. If you too are experiancing this issue; Thanks for posting to tell you the problem as it would be interesting to see how many owners A500 facing this problem.

  Hey Buddy,

  I think you can compare t your problem / laptop with other A500 son because you wrote that this problem appeared after repair and before that everything was ok.

  If you haven't changed anything about the software and the installation I would be contacted again authorized service provider or have you already done this? It would be interesting to know what guys say this behavior, but I think they will offer you controlled the laptop again and solve this problem.

  Then get in touch with the local ASP and explain your situation and guys will help you you get rid of this :)