HP Officejet 5740: second technical sheet

Similar Questions

• OfficeJet 5740 e-all-in-one: the printer display shows 'downloading' message despite no web service implemented

  I got a new Officejet 5740 e-all-in-one and put in place a few days ago. It is implemented in a router which is also a modem.  I've implemented any web service.  My network is password protected, and I'm the only one on this subject.

  A couple of times I arrived in front of the printer and there was a screen that says that there is a current download, and he showed the percent completed. This surprised me because I have not implemented in web services for the printer.

  I cancelled the download, both times.  The second time I accidentally typed the screen again.  I don't know what button I hit, but it has printed a message that says that my printer is now web enabled.  He also says that my printer has an email address.

  I went into the web installer, and it seemed to me that I had not implemented the web.

  1. what could it possibly download?

  2. If it does not complete a download while I'm not looking for, will there be a record of this?

  Hi @Andrew111,

  Thanks for joining the Forums of HP Support for a solution to your printer problem.

  I understand that you use a 5740 Officejet from HP printer e-all-in-one with a computer of Windows 7 and you noticed that the screen of the printer said there was a current download, which you surprised because you but you did not set up web services. I would like to help with that.

  You mentioned that the printer has its own e-mail address. Web services have been enabled for the printer to have an address of mail @hpeprint.com. It is possible to disable the ePrint and printable HP once the HP Web Services has been enabled.

  The download that was underway was probably a printer update, which will come by automatically. Nothing to do with the computer. I don't think there is a record of updates of the printer anywhere.

  Please let me know if that answers your question...

• OfficeJet 5740: Cannot fax from the computer

  My new Officejet 5740, purchased on 11/15/14, worked fine until February 2015 - no problem with any of its functions, including faxes.

  That was all the time I went from a wireless connection to a USB connection and since then out of faxes cannot be sent from the computer, even if they can be sent from the printer by using the LED screen. There is no problem with the incoming faxes.

  Sending the printer with the LED screen is a nuisance of errors compared to the convenience of use of the computer. Lengthy discussions with HP Technical Support have been of any help. The technicians seem to think I should just give up and use the LED screen on the printer.

  After trying in vain to send an outgoing fax using the computer, the Fax status window appears saying "queue... "as the status of the fax, and it never goes one further.

  Is it possible that my passage in wireless USB connection type caused the problem? Maybe I need a different driver? If Yes, where can I download one, and what should I go for? Thank you.

  Hello @Harry46,

  Welcome to the Forums of HP Support! I see that you are not able to send a fax from your HP Officejet 5740 computer, you can send a fax from the front panel.

  I think you just need to update the drivers and software, please proceed with the following steps:

  1. disconnect the USB key if you use a direct connection.

  2. remove the HP software JO 5740 uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all them that software JO 5740 has disappeared from the list of programs, but also your HP folder listed under all programs in your Start Menu.

  5. now, go ahead and download the software and drivers for your JO 5740 (DO NOT connect USB until the software prompts you to):

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-134701-2&cc=us&DLC=en&LC=en&OS=4063&productOid=6617254&sw_lang=&product=6617256

  6. go ahead and print a test page.

  7. If you are unable to print a test page, please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know if this succeeds, can now send you a fax from the computer? I'll watch for your reply.

  Thank you

• OfficeJet 5740: How to print on non-standard size paper?

  When I try to print a MS Word document to a 5 "wide x 12" sheet of labels, I get the following error message:

  'Tformat of paper he detected by the sensor in the printer does not match the selected paper size.

  I tried to set the paper size in the Word document and using the HP printer Assistant but without success.

  Is it possible this model only supports printing A4 (in which case what is the Photo tray for?).

  @arthurjp

  Printer:

  E-all-in-one printer, HP Officejet 5740 range

  Full software features:

  Name of the file:

  Full_Webpack - 40.2.1073 - OJ5740_Full_Webpack.exe

  (143,7 MB)

  Printer How-to Section:

  Creating custom paper sizes

  Create a template to format custom; Use the main tray for your "special" paper

  Help, suggestions and examples:

  Printing options

  Section:

  • Custom paper sizes

  When you see a post that helps, inspires, gives a cool idea.

  or you learn something new, click on the Thumbs Up on this Post.

  Fixed / responded? Click on the accept as Solution to help others find answers.

• HP Officejet 5740: I can not connect my printer firmware update site

  Like one time, I put a password on my site Admin for my printer. I tried a network definition reset to remove the password, but it's still there.

  What should I do to remove the password from the server web embeded?

  Welcome to the HP Forums @ConTho!

  I'd be happy to help you to get an update of the firmware and reset the password admin for Officejet 5740.

  We will need restore your default network settings to reset the admin password. You can access the Menu on the front panel of the printer wirelessly and locate the default network option here.

  Also, here is a link that you can use to download and install the latest firmware update if your printer is not already aware: series printer e-all-in-one HP Officejet 5740 Firmware.

  If this resolve your request, please click Accept as Solution button below. If you need help, let me know and I will do everything I can to help.

• where can I find my for Hp officejet 5740 WPS pin with printer setup problems.

  Where can I find the WPS Pin code on my printer? HP officejet 5740? Having problems connecting to printer.

  Here is your answer. The WPS pin code is located on a label on your router. Otherwise, you will need to access your routers administration pages and search to find the WPS PIN here.

• HP Officejet 5740: The Officejet 5740 printer is sending a document feeder of error message cannot read original documents

  HP Officejet 5740 printer sends an error message indicating that the document feeder could not recover the original document.

  Hi @angelahouser042,.

  Welcome to the Forums of HP Support!

  I see that you have problems in your ADF on your HP Officejet 5740 e-all-in-one printer. I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I recommend that you follow the steps in this guide:

  • "HP ENVY 7640, 5740 Officejet and Officejet 8040 e - all-in - One Printer Series - a Message ' Out of paper ' is displayed on the control panel and the printer doesn't pick up paper

  Please follow: step 3: clean the ADF rollers and separator (optional) buffer.

  Hope that answers your question. Please reply to this message with the results. Thank you for posting!

• HP Officejet 5740: Msg 'printer is in an error state.

  Hello

  I have a 5740 which is defined as a remote wireless printer by itself in my home network.

  Recently, I received the message 'printer is in an error state' when I press print and found out the print job will be lance automatically, only after I turned the printer off and restarted. What happened several times. I tried to use HP & Doc Scan printing, but this did not help.

  Appreciate your advice on the following points: -.

  1. What is the cause for this?

  2. connecting the printer via the USB port on my HP All in one PC would help eliminate this recurring issue?

  3. If Yes, should I uninstall the printer software first?

  4. always print wireless from my laptop or mobile devices when the printer is connected via a cable to my PC?

  What do I have to uninstall and reinstall the software for printing these devices as well?

  5. when I reinstalled the software, it come a last step where it will ask me to register so far HP ink. As I have already registered for the program, what should I do to allow me to complete the installation of the software without duplicating a new series of HP ink instant registration?

  Thank you.

  Hi @Chrissy_61,

  Thanks for joining the Forums of HP Support for a solution to your printer problem.

  I understand that you use a HP Officejet 5740 e-all-in-one printer with a Windows 10 computer and you need to restart the printer to clear a State of 'error', so the printer will print. I would like to help with that.

  There are also a few different reasons why something like this can happen. It could possibly be network or firewall related, or maybe even related software.

  I would like to begin by downloading and running the tool HP Print and Scan Doctor to check the installed printer software. This tool can diagnose and solve many problems of printing software and printer.

  You can also check to make sure that the printer firmware is up-to-date. On the Control Panel Home screen controle control printer, drag your finger from right to left on the screen and select Setup. In the menu select Maintenance of the printerconfiguration, and then select update of the printer, and then look for the updates of the printer.

  If the printer doesn't have the printing problem with PC and not with cell phones and mobile devices, you can try following the steps described in this document of support - printer is offline (Windows).

  If you plan to use a USB between PC and the printer connection, you do not need to uninstall the software, you just remove the printer devices and printers on the computer and connect the USB cable.

  You can always the printer wirelessly with other devices if you have a computer with a USB cable.

  Finally, you need not re-register with the HP Instant ink. You can close the windows when they open after you have installed the software.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• OfficeJet 5740: How to use ePrint

  I just bought an OfficeJet 5740.  I just got an email from HP with my e-mail address of the printer.  I have an iPhone 5 s.

  I have no idea as to what to do with the printer email address or what it does.   Any help would be appreciated.

  Thanks in advance.

  Hello

  1 printer e-mail is very useful for ePrint. You can send a file supported document formats from anywhere (with internet access) in this word in your printer to print because it is also connected to the internet.

  2. your compatible printer AirPrint and ePrint. You can print from your phone using both ways.

  More information:

  https://h30495.www3.HP.com/help/about

  Kind regards.

• OfficeJet 5740: Install a printer on a network of schools wireless

  Hello

  I started school this past week and I brought an Officejet 5740 to implement in my dorm, but I had trouble getting it set up. MY laptop is on the network "(University)", but I was tasked to set up the printer on a network called "Device-(University)" and would continue to operate. I have registered my printer on the network "Device-(University)" also using its MAC address, which I was told was also necessary. After all that, I'm still not able to print wireless. I tried to restart the printer, reset the network settings and remove all software printer on my computer and starting from scratch, but nothing has worked.

  If someone has encountered this problem, and if so, is anyone know a solution?

  Thank you!

  Hello

  You can also connect to the printer using the WiFi Direct connection.

  This type of connection (Wifi Direct) connects your camera/laptop Wifi directly on your printer and requires no Wifi router and is the best way that I would use as LONG as I didn't need to keep connecting to the Wifi network router for surfing.

  Also remember to reconnect to your network of WIFI router to get internet connection after printing.

  The password to connect to your Wifi Direct printer is in the display on the front panel of the printer, or you must print it with the WIFi button for 3 sec.

  I hope this helps.

• OfficeJet 5740: WPS PIN for Officejet 5740

  I use 10 Windows on a custom 64-bit computer. I just bought a HP Officejet 5740 e-all-in-one printer, and I'm stuck trying to find the WPS PIN code. I know that my router has a WPS PIN, but your configuration says that the printer has this number. Where can I find?

  It's one you want to use, the routers WPS PIN.

• HP Officejet 5740 e-All-In-One: multiple frustrations with printer e-all-in-one-hp officejet 5740.

  I have a HP Officejet 5740-e all-in-one that has all sorts of problems: periodically decides not to print documents from one of my laptops HP or Lenovo.  Do not accept ink cartridges HP Instant ink or HP ink cartridges purchased in a store.  Unable to get decent support for this HP product.  Is essentially a disposable item now?

  As far as I know that there is no user replaceable parts in these lower end home use printers. So if nine ink cartridges do not work, and seeing that the cost of the printer is less than $ 100, Yes... it's basically a Jet printer away. Wish I had better news for you.

• 5740 HP Officejet printer: HP Officejet 5740 prints all lines of poor quality of black ink, a few lines thru

  New printer, getting the veins through every few lines of print black ink

  Hi @Badgermitt,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you use a HP Officejet 5740 e-all-in-one printer with a PC of Windows 8 and the printed text has black steaks through every few lines. I would like to help with that.

  Black lines through the text is usually due to present an accumulation of debris around of the cartridge that can usually be solved by cleaning cartridges or ink. This can be done in the control panel of the printer.

  Cleaning of the cartridges is discussed in this support material designed to be used with this problem - solve print quality problems.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• OfficeJet 5740: Cannot print duplex automatically and can not connect wireless

  So, I recently bought a new laptop for academic purposes. Back in September, I bought the HP Officejet 5740 because it could print wireless and can print double sided also.

  Everything worked perfectly fine when I was using Windows 8. In microsoft office, that I could see the option to print double-sided and had no difficulty, printing or the connection to the wireless printer.

  Then, I upgraded my computer to windows 10. I downloaded the hp driver and tried to add the printer several times and did not get it to connect successfully. Moreover, I see more two-sided printing option. I have the option to print one, or to manually return the documents to make it double sided.

  I downloaded the driver installed the printer and uninstalled the printer a LOT, a LOT of time with nothing doesn't. Please help me. I really only print in powerpoint and word, so it is very important to have this ability.

  For the connectivity problem, I would say the Print and Scan doctor, you can download it from HP to http://www.hp.com/go/tools.

  For the duplex issue make sure the duplex module is selected.  Click on start, devices and printers, click with the right button on the Officejet 5740, select printer, device settings, both installable and set properties automatic duplexing on installed unit, apply, OK.

• OfficeJet 5740: Windows 7 Officejet 5740 prints multiple copies of Excel (2000)

  Nine Officejet 5740 e-all-in-one printer connected to the Acer PC under Windows 7 Pro (64 bit) SP1. Printer driver 17.59.00.6180

  Will not print multiple copies of a small document (2000) Excel (128kb)

  Print large files PDF and Word and several copies, but not from Excel (2000)

  It will be wound up to two (maybe three copies) but displays only the first and then fails with the Excel error message "your file could not be printed due to an error on HP Officejet 5740 Series (network) on Ne01...". »

  Followed by the HP error message «Unable to communicate with the printer...» »

  I think it must have something to do with the way Excel print multiple copies queued several unique copies that print spooler one by one. It feels as if the spooler is being overwhelmed by the simple copies repeated being pulled on her by the Excel print routine.

  Any advice appreciated

  Greetings @tessdesigns,

  Thank you access the Forums from HP Support for extra support! I see that you have problems printing multiple copies of Excel. I will do my best to help you with this problem.

  The application you are printing from, go to file, print, number of copies, select 2. Uncheck the Collate box. You can now change the number of copies. Collate should now stay disabled.  Try to reprint the document of several pages.

  If the problem persists, perform a clean boot on the computer and disable the Antivirus software. How to perform a clean boot in Windows. Then try to reprint the multiple documents.

  If this helps you to find a solution, please click on the button "accept as a Solution. If you wish, to say thank you for my effort to help, click on the 'Thumbs Up' to give me a Kudos. Please let me know the results. Good day!