Satellite C650 - 1 TC not to start properly and keyboard problem

Dear forumers, hope you can help me help my mother :-)

She has a Satellite C650-1 CT part No... PSC08E-03M001EN.
Unfortunately, she was not able to use it because there was a power failure after she left on the mode 'sleep'.

It starts and pressing f2 or f12 works. 95% + of the keyboard does not work.
The arrow keys work only half the time and there is no way top select any option.

I read the link below, but there is no option for 'repair your computer' and so I do not know what to do next.

http://APS2.toshiba-tro.de/KB0/HTD1303440001R01.htm

The laptop goes in a loop "the installation program starts services.

Help is greatly appreciated!

> It starts and pressing f2 or f12 works. 95% + of the keyboard does not work.
> The arrow keys work only half the time and there is no way top select any option.

You are able to use the external USB keyboard?
Connect the external keyboard and check if you can select the recovery of HARD drive menu option.
In case of malfunction of the internal keyboard, using the external USB keyboard should work.

But if you will not be able to perform HARD drive recovery, even if the external USB keyboard is connected,
I recommend you use the recovery disk.

Have you created the recovery disc in the past?
Do you have any other Microsoft Windows installation disc clean?

Tags: Toshiba

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