Satellite C70D wonder my email and password
Hello
I'm new to this forum and bought a Satellite C70D yesterday.
I went through set up, he asked me my e-mail and password.
I walked into this and next time I logged on there my hotmail profile picture.
I entered my password - no problem. I changed the language from Spanish to English etc etc.
I spent this morning and got the Toshiba Logo - and then he went to white screen and there was a box of large data entry asking me a password. I tried the same and I get another screen showing a red data entry box saying "ERROR CHECK! Please re-enter to continue!
Help!
Can someone help me please. I am operating windows 8.1
Thank you
Eric
You have no recovery disks, because you have to create own recovery media using the preinstalled software called Toshiba Recovery Media Creator.
All the details can be found in the user manual.
Back to you: are you able to start the system?
The black screen and the grand entrance box looks like the laptop request BIOS password.
Maybe I m wrong on this password, but in the cases where the BIOS password has been set and you don t know what password you will not be able to boot the system. In this case only Toshiba technician would be able to remove it.
However, if this isn t a BIOS password then you should be able to retrieve the laptop to factory settings using the Toshiba HDD recovery procedure.
Turn on the device, press F12 for the boot menu.
Now the last option should be HARD drive recovery.
Now, you can follow the procedure for recovery of HARD drive as described here:
http://APS2.toshiba-tro.de/KB0/HTD1303440001R02.htm
Tags: Toshiba
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