Satellite computer C75D laptop: HP Solution center opens, and then disappears
Apparently, there was a software update HP on 18/12/15 followed by 2 updates to windows 12/22 and 12/25/15. I did not use the meanwhile hp Solution Center, so I don't know which is the origin of the problem. When I try to open the software, I see it briefly and then disappears. I need the software to be able to scan. Can anyone offer ideas? I guess it has to do with one of the updates. I want to reset my computer, but even that gives me a problem. Everything was fine before!
Hello
This is due to the update of security for Microsoft Windows (KB3132372). Please remove and wait for a fix from Microsoft
Kind regards.
Tags: HP Printers
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Aziz Nadeem - Microsoft Support[If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]
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I would recommend an uninstall of L3.
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Try using the built-in cleaning brush to the
• CD, or
• Download.Of the original printer installation CD:
1. Insert the CD in the drive and then cancel Setup
2. open my computer and click right then on the CD from the drive and select open
3 open the Util folder
4 open the CCC folder
5. run the L4.bat uninstall_ for computers not only HP. For HP computers, run the Uninstall_L3.bat
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http://www.Adobe.com/support/flashplayer/downloads.html
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http://download.CNET.com/advanced-SystemCare/3000-2086_4-10407614.HTML?part=DL-6271865&Subj=DL&tag=button
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http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-77752-2&cc=us&DLC=&LC=en&OS=4062&product=3795406&sw_lang=
11 start the download to reinstall the printerStarting a download:
1. run the disk cleanup on your computer
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http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-77752-2&cc=us&DLC=&LC=en&OS=4062&product=3795406&sw_lang=
3. once the download is done retrieve, cancel the download.
4. press on the Windows key + R on the keyboard to bring up the run menu.
5. tap folder in the field to run, and then click OK.
6. Locate and open the folder starting with 7z (example: 7zS2356)
7 open the Util folder
8 open the CCC folder
9. run the L4.bat uninstall_ for computers not only HP. For HP computers, run the Uninstall_L3.bat
10. once the uninstall is complete, restart the computer
11. install an Accessories\ System Tools Disk Cleanup
12. download and install the latest version of Adobe flash player
http://www.Adobe.com/support/flashplayer/downloads.html
13 use the following tool to clean the system and the registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damage or loss of data caused by the utility. This step is optional. You can skip if you want.
http://download.CNET.com/advanced-SystemCare/3000-2086_4-10407614.HTML?part=DL-6271865&Subj=DL&tag=button
14 download the drivers and full software features
http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-77752-2&cc=us&DLC=&LC=en&OS=4062&product=3795406&sw_lang=
15. run the download to reinstall the printer -
the net does not very well and immediately said still in the corner with errors
HelloTry to turn off the computer by disabling all programs not Microsoft currently running on the computer and check the result. To do this, try the following steps.
Step 1: Read the following article and follow the steps mentioned below to find the culprit that is causing the problem: http://support.microsoft.com/kb/929135/en-us
1. follow "step 1: perform a clean boot ' to disable all non-Microsoft services. Restart the computer, and then click shut down the computer to see if the problem persists.
2 If the problem does not persist in the boot, try "step 2: enable half the services" to "step 6: resolve the problem" to find which is the origin of the problem. When you have found the culprit, uninstall it.
3. follow "step 7: reset the computer to start as usual.Step 2: Restore Internet Explorer settings.
1. Click Start, type inetcpl.cpl and press to enter.
2. click on the tab advanced and then click Reset.
3. click on reset.
4. When you are finished, click Close, and then click OK.For more information, see this link: http://support.microsoft.com/kb/923737NOTE: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.Return message details, so that we can help you further.Kind regards
Syed
Answers from Microsoft supports the engineer.
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