Satellite L20 - Shoud I pay for the service?
My Satellite L20 have problems with playback and the recording of the CD ad DVD. Second problem is with the sound which is very low. In the service I was told so on my computer is not any noise problem witch I should pay for the diagnosis. Computer is of course the warranty.
Is it OK? What should I do?
Hi Rafal,
As far as I know that the Toshiba warranty covers the cost of parts and labor to repair your laptop. It does not cover the cost of fixing software problems and it does not cover the cost of disassembly and reassembly where there is no fault found. It will be at the discretion of the repairer as to whether they bill you for all this work of investigation.
I suggest you ask them in advance what costs are likely to be.
Kind regards
Tags: Toshiba
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