Satellite L670-12J - becomes inadmissible constantly

Hello

My Satellite L670-12J new running Windows 7 64 bit freezes constantly, usually a few minutes after the start of almost every time I turn it on. It becomes inadmissible: I can't change the application, view the Task Manager or activate the start menu. The mouse cursor moves, but displays the wait icon and I can't click anywhere. The hard drive light flashes on a regular basis, a quick flash once a second about.

It does not appear to be linked to a specific program that I am running. I can get when the computer is idle or when I run a random application.

The only way to recover from it turn the computer off (press and hold power for a few seconds). Once it restarts, it works without problem until the next time I turn it on.

As I bought this week yet, should I go back to the dealer and ask for another or is there something I can do to fix this?

Thank you
Luis

Hello

Usually, these gels can be related to a hardware or software problem. You have installed all drivers for software once you've got the laptop?

In General, before returning the laptop, you must reinstall Windows using Toshiba recovery disc. The disc can restore factory settings and if it s just a software problem, it will be fixed after reinstalling Windows.

Otherwise you need the service help :(

Tags: Toshiba

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