Satellite L850-Y3110 - Question about the international warranty

I bought a portable Satellite L850-Y3110 in India that has an international warranty.
There is a problem with it now, it's the cd drive is broken and I took it to an authorized to Newcastle service center.

Need the driver cd to replace, but now Im says that Toshiba usually give the cause of the part I did not but he to the United Kingdom, and the person told me to go back to the place where I bought and the fix here, I won't go there any time soon, so it's out of the option.

My question is what is the point of the international interest if it won't be such an inconvenience.

When I bought a laptop that I wanted one that would guarantee internationally because Im student out of the country for education, that's why I bought this one because it has international warranty and my laptop is still under warranty international.

What should I do now?

Hello

I m not very well on portable computers sold in India, but cell phones sold in Europe are covered with at least 1 year standard warranty, valid from the date of purchase
http://www.Toshiba.EU/services/standard-warranty/

This warranty does not cover repairs in other countries, but in case of hardware malfunction, you must visit the authorized service provider in the country where you made the purchase.

To get the international warranty coverage you must buy an extended international warranty: details here http://www.toshiba.eu/services/warranty-extension/

In the case where the international interest has been registered for your laptop, the ASP to the United Kingdom should be able to repair the laptop in international warranty conditions.

Tags: Toshiba

Similar Questions

  • Questions about the international warranty

    Next year, I'm going to study in Germany but I can't stand the QWERTZ keyboard and the price here, so I intend to buy a HP G42 of Singapore. The problem is that I don't know if I had received a guarantee international (for the use of the Services of warranty in Germany) or not. If it is possible, I have to pay supplements or other contracts to sign?

    Thank you.

    Most of the HP products sold on or after August 2, 1999 are provided with comprehensive warranty coverage. HP may provide warranty service on your product in any country where we are present service (provided by HP directly or through HP accredited service providers) - this currently stands at approximately 150 countries around the world.

    Guarantee provided will be delivered according to the warranty HP, offering in the country of use.

    Please visit the pages of comprehensive guarantee for more information.
    Notes:

    • When mobile products to countries outside of North America, European Union (EU) or EFTA, the Global guarantee Notification process should be used to ensure warranty coverage is provided.
    • Products excluded from the coverage of the comprehensive guarantee are all HP Presario and every HP Prosignia products.
    • Computers laptops HP Armada are covered by the guarantee, even if purchased before August 2, 1999.
    • In some countries, service delivery guaranteed on certain types of products cannot possible subject to a surcharge.

    If your product is excluded from the comprehensive guarantee, you can:

    • Return the product in the country of purchase for warranty repairs, or
    • Contact HP Service store or provider of HP services to repair billable.
  • Satellite L850-046 - question about the CPU temperature

    Hi Experts,

    I bought the Toshiba laptop 9 months ago, but now notice the temperature warms. I check the software Toshiba Health Monitor and the CPU temperature range of 46 to 53%, fan speed 50%-63%.

    Is - this normal readings?

    I am now using a desk fan pointing in the vents hoping that additional traffic can maintain better temperatures.

    What would be the ideal and the overheating of the readings to look out for.

    Thank you very much

    Because cell phone use for 9 months, I recommend you to clean the cooling fans.
    The fact is that from time to time the dust and debris that may affect the performance of the cooling fans, and this could lead to a higher temperature.

    I clean my fans from time to time using a jet of compressed air.
    It helps to get rid of dust and to lower the temperature.

  • Question about the extended warranty on Satellite A300-1EI

    Nice day.
    I need to some information and help please.
    I bought a laptop around mid September 2008 in Saudi Arabia. (Jarir Bokstore). The store had a promotion whereby you get the standard one year international warranty, BUT they give you a further extension of one year (so 2 years in total).
    I intended to have bought an extended warranty for a period of three years. The seller told me that I can activate my warranty 'gift' and later buy another warranty extendable to a total of 4 years international coverage.

    I signed the guarantee and it appears on the portal of warranty toshiba.
    However, when I returned to the store to buy a new extended warranty told me that you cannot register more than one warranty.
    I found it strange and therefore did not buy the extended warranty still additional. I need to know if it's actually true, or I'll always be able to buy an extended warranty again. Seems that I meet a brick wall, when I ask the salemen... .thought I would try the forum instead.

    I need to get information from a reliable and trustworthy source.
    The other news, they also gave me, is that they are waiting for news from Toshiba regarding the same subject.

    Kindly help.
    I thank you and looks forward to a response.
    Lukman

    Hello

    AFAIK all Toshiba laptops are covered under warranty for one year (12 months).
    If you would register your laptop on the Europe of Toshiba page you would get more than one year warranty; total 2 years warranty.

    > The store had a promotion whereby you get the standard one year international warranty, BUT they give you a further extension of one year (so 2 years in total).
    The additional year of warranty is not a gift from the shop. You will get this additional year warranty always if you would register the laptop. It has nothing to do with the place where you purchase this laptop.

    So now, a few words about your warranty extensions.
    First, you will need to register your laptop on the Europe of Toshiba page.
    This registration will allow the second extra year of warranty. (as mentioned above)
    Now if you want you can buy even more extended.

    Toshiba offers various packages and in your case I would recommend to check this Toshiba Europe page for more details:
    http://EU.computers.Toshiba-Europe.com-> download-> guarantee and registration for the Service & support

    Welcome them

  • Re: Satellite L350-170 - Question about the parameters of the webcam and microphone

    Hello

    I would like to know the resolution of the webcam in my laptop because it shows preety bad out put. Also, where is the built-in microphone located? I would also like to know the screen brightness settings. How can I register my laptop? kindly help

    Since it is my computer opportunity, is a software that allows to detect the settings and confirm everything? My Product Details are as below.
    Return to the support home page
    Satellite L350-170 part number switch models: PSLD8E-00D008EN main features - processor Intel® Pentium® Dual-Core
    -Genuine Windows Vista® Edition Home Premium (pre-installed, Toshiba-HDD recovery)
    -DVD - RW SuperMulti drive (Double Layer)
    -2048 MB (1024 + 1024) DDR RAM (800 MHz)
    -17 "Widescreen TruBrite® XGA (1440 x 900) display high brightness

    Help, please.

    Hi CBX_tintin85,

    I think you should check this Toshiba document:
    [How to change the settings for the built-in webcam If the image is very dark or black | http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=59]

    In addition, the microphone is located on near the microphone because it s part of the webcam.

    About the quality of the image of the webcam you can also try reinstalling the driver of the webcam of the Web from Toshiba site.

  • Question about the extended warranty

    Hello
    I got my satellite pro of the United Kingdom, but I'm not living in the city. I am trying to buy the extended warranty, but all sites require a card credit UK address. I contacted the dealer in Egypt who said I have to buy UK not the Egypt, is this true? and how can I buy one?

    Hi Ali

    As far as I know, you can buy the extended warranty in the country where you bought your laptop. Maybe try to contact authorized service partner in the United Kingdom and ask if you can buy it here. Money transfer should not be problem and the small box with the assurance that they can send you by mail.

  • BlackBerry Smartphones New User: Questions about the internal clock synchronization, software updated

    Hellko Forum.

    For two weeks, I use a Blackberry Bold 9900 with OS7.1 and I am very satisfied with the device.

    But there are some questions for which I have found no solution:

    (*) Looking back at my old Siemens S10D or SK65, they had an option to synchronize the internal clock with time of the GSM network information. Will there be a similar option in the Bold 9900? What I found was an option in the date and time settings. But when I put "Government aktualisieren" (setting the time) on 'automatic' then time switches to October 5, 2013, 12:20 and nothing happens. Is it possible to connect to an NTP server? If so, where to enter the address?

    (*) On this Web page http://de.blackberry.com/software/smartphones/update/blackberry7-os.html?LID=de:bb:support:update - of... Describes how to upgrade the software of the smartphone "over the air". But I can't find this option. Where the developer has hidden this feature?

    Thanks a lot for the answers in advance

    Best regards

    JueDan

    Hello again,

    noone has an answer to my questions?

  • Satellite M70-340: Question about the warranty if I buy in Russia and move to Australia

    I would buy the Satellite M70-340 laptop here in Russia. Next month I'll move to Australia. What the warranty in this case?

    Will I be charged if problems occur?
    How can I recognize a laptop that is officially sold (= I mean legally delivered and comes with a guarantee in the world)?

    Thank you very much for your answer!

    To my knowledge, you can save your laptop on the European site of Toshiba for services and extensions of warranty and uprisings.
    The serial number of the laptop must be registered generally on this site.
    I think you can buy a few additional warranty packages that allow you to get the guarantee availability in the world.

    But usually if something goes wrong on the laptop you will need to contact Toshiba authorized service partner in your country.
    On the Toshiba support page, you will also find a database for service partners worldwide.

  • Question about the battery warranty

    Hello

    I own a satellite L300 and with everest, I discovered that my 10 month battery has a capacity of 12% loss.
    It is still under the 1 year warranty.
    I searched everywere and I couldn't find specific conditions for warranty Toshiba battery, so I want to know if it qualifies for replacement.

    Thank you.

    In my opinion these questions, you should clarify with the nearest Toshiba service provider.
    If you have some physical problems then service is the right place where you can ask for help advice and expert.

    By the way: I don't think that tool Everest is relevant for the verification of the hardware features.

  • Satellite M70-122: Question about the necessary drivers for Win XP Pro

    Hello
    I formatted my Satellite M70-122 in order to install Win XP - Pro and so I lost all drivers and programs pre installed. It seems that the recovery CD is of no use in this case, and I was wondering if there was a driver CD, I could order.
    I found the drivers (62 so far) for my machine on the Toshiba site and I was as well, I was wondering if I should download and install all. What about programs like the CD/DVD burner?
    Where can I get them back?

    Thank you.

    Christophe

    Hello

    The Tools & Utilities CD but that contains all the necessary drivers is not delivered with the unit, can be created by the user himself. If the unit is installed with recovery media you can find under Toshiba assist > protect & difficulty > create CD drivers & tools.

    All these drivers, tools & utilities that you can use for your own installation. Otherwise you need to download them from Toshiba download page, and please check the instructions facilities document and install all things in order. Order of the facilities is very important.

    Good luck!

  • Satellite P200-1BA - questions about the HARD drive RAM upgrade

    There is a 2nd internal HARD drive Bay, but not a female connector. Can I install it? How?
    There are 2 slots for RAM, all together 2 GB. Is it possible to exit an and instead place a token 2 GB to 3 GB total or should I always double channel pair RAM?

    It is not possible to install the second HARD drive. The laptop box is universal for all models P200, but some of them are delivered with 2 drives hard HDD upgrade is not possible.

    With the RAM modules, you can do what you want. To be more precise, YES! You can remove a 1 GB module and put 2 GB RAM. Please just use high quality Rams and not some products without name at low cost.

  • Satellite P200D-11MX: Question about the recovery procedure

    I have an error code, but my cd and the laptop (SATELLITE P200D-11MX) are the two new.
    "First start" Installation failed, then I tried the recover Option and got this error.

    What is the problem?
    And: What I can install Vista again if I format the whole HARD drive? And how to proceed?

    Thank you very much for the help.

    Hi Philipp

    This is a very stupid situation. I have Satellite P200D too and got my phone several times. Everything works fine and I am really confused now. Can you please write what happening exactly when you try to install the OS using a supplied recovery media?

    You can install Vista when you want to. Why you want to format the HARD drive? You don t want to use the factory settings?

  • Satellite L350-171: Question about the Draft N card WiFi Intel 5100

    Recently traded this machine after having fun with a P300.
    My question is this; under the properties of the 5100 in Device Manager, there is an option to activate the project-n, but does not have an option to select draft n in wireless mode.

    Project-n automatic selection or am I missing something?

    Hello

    The laptop was equipped with the Intel WiFi Link 5100AGN wireless network card.
    This wireless network card supports without a doubt the 802.11Draft - N.

    Go to-> Intel WLAN card device manager-> properties-> Advanced tab.

    Here you can check if the 802.11Draft - N is activated.

    Welcome them

  • Qosmio F60 - Question about the extended warranty

    I just purchased a Qosmio F-60 (I am based in the Kenya) and after registration the laptop - my "registration form", says:

    Free warranty updated: SE5003E-B
    EMEA from 1 to 3 years warranty extension

    I checked on the "Details of the unit" section web site (www.toshiba-tro.de/unit-details) and it says that it is "extended warranty" "1 to 3 years. I just wanted to confirm that the laptop has now guaranteed for 3 years and what level of guarantee? Every bit of equipment?

    Thank you.

    Hi mate

    Firstly that there is a user forum and I doubt that anyone here in the forum could confirm your warranty status.
    But anything you need you can find on the page mentioned; unitdetails.
    Here you can see the details of the warranty, and when it was recorded.

    But if you have doubts, you can also check this page:
    http://EU.computers.Toshiba-Europe.com/innovation/generic/services_warranty_reg_map_eu/

  • Satellite C660D-181: Questions about the 3D feature

    Hi guys, I'm new on the forum, but not for Toshiba laptops,

    I bought my girlfriend Toshiba C660D-181 earlier today, and myself, I think it's a great phone for the price. Especially the amount of Ram
    and the graphics card.

    One thing I'm confused is part 3D Capable.
    What is meant by 3D Capable, that it allows to me? Do I need additional equipment?
    I have no idea how to use this feature, or what he actually did. I know that 3D capable means generally (although on 3Dtv) that you can view a 3D with glasses content.
    But exactly how it works, if so, on this computer?

    I'm a little confused about that to be honest, and any help will be greatly appreciated.

    Thanks in advance!

    Paul

    Hello

    The laptop is equipped with the AMD Radeon HD 6250 graphics card.
    This graphics card supports 3D graphics accelerator and a 120 Hz 3D, Toshiba TruBrite HD, LED backlight display.

    This means that the screen is 3d compatible, so you can see on the screen with DLP 3D or polarized or shutter (all are rare and special) drinks.
    Therefore, the laptop is 3D ready.

    You will need these glasses to watch 3D content.

    Welcome them

Maybe you are looking for

  • Memory full iPhone question 6 Plus 9.2.1

    Hello I have an iPhone 6 Plus. I get repeated messages saying that my storage is full. I go to settings / general / storage and use so I see the amount of memory I have available. It says 0 MB. I delete apps and then I see on the screen that I have 4

  • Satellite L450 - 18 p - WLAN does not display networks

    Wireless does not display the networks to Satellite L450 - 18 p. Why? And I format the laptop and reinstall the drivers, but to no avail

  • The question of costs of re - install Windows XP Pro.

    I need to wipe my hard drive and reinstall Windows XP Pro. My OS drive is SP1. I really don't want to go through the installation of SP1, and then install all the updates and Service Packs (a lot of time and reboots). Is it possible to download Win X

  • When you pull up to my internet browser, everything I am able to view is a blank page.

    I did so that the wireless card is active and my connection is strong, but no matter.  If anyone can help with this, I would greatly appreciate. I'm running on Windows Vista Home Package, my browser is not relevant in this case with IE, Firefox, Oper

  • RESTORATION OF FULL SCREEN

    When I open certain programs I need to RESTORE to the TOP to get the full screen.  Is there a function I have to CLICK enable full screens.  Only some of the screens I opened (ie., IE) needs to full screen.