Satellite U500-115 - black frame on his Full - HD BX2450 LED screen

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• Re: Satellite U500-115 - problem with the bluetooth mouse

  Hello everyone,

  I use a bluetooth mouse Saitek mouse with my Satellite U500-115 (OS: windows 7) and a have a real problem that is boring:

  Every time that I do not use the mouse for 10 or 20 seconds the pilot (or what ever) rocking in a kind of 'sleep', and it can take up to 1 minute until the mouse is available again. It is defenitely is not a mouse problem. I tried the mouse with a laptop LG and a windows xp sytem and it worked perfectly.

  I tried the following:

  1 put in place the current on the site of Toshiba bluetooth stack--> having not caused no difference in behavior.
  2 put the mode to 'Full Power' energy saving--> that seemed to have some positive effect, but not always. Sometimes the time until the sleep mode begins seems to be a little more but not always. In the "Full power" the mouse seems to go back a little more quickly when he woke from the mode "standby mode".

  Test: as I wrote this text, the mouse driver began the "sleep mode", now I'll move the mouse and take the time needed until the mouse will respond again a moment):
  45 seconds

  Is it possible to put the bluetooth HID in some sort of "permanent way"? At least the touchpad also reacts independable mode of energy of the laptop; This is why I think that it should be possible to use a bluetooth HID in the same way.

  Thanks for any help!

  Michael

  Hello

  Go to Device Manager, click Bluetooth radios and choose the generic bluetooth adapter. Then, right-click and select power management properties, umark, allow the computer to turn off this device to save power and press Ok.

  I don't have a bluetooth mouse, so I can't check if works. Just assume...

• The GMA 4500 can be activated on Satellite U500 - 115 (PSU5EE)?

  Hello

  I own the U500-115 PSU5EE for about a week now. Today, I looked again on the Toshiba site and I noticed that the U500-115 uses the Intel GM45 Express chipset, see here: http://de.computers.toshiba-europe.com/innovation/product/Satellite-U500-115/1070387/toshibaShop/false/

  http://www.Intel.com/CD/products/services/EMEA/DEU/chipsets/398739.htm
  Intel says that this chipset has a device integrated video GMA 4500MHD.

  I have not seen the GMA 4500 in the Device Manager and I have not found a possibility to active it. Everest Ultimate says there is an Intel GMA 4500MHD built in and it is disabled.

  So, can be activated and used instead the 4570 to save energy while being on the battery?

  If it s not active, then from a good reason. The manufacturer doesn't have to trigger specific in a chipset functions, even if the manufacturer of the chipset says it is applied.

  BUT: If there is a powersaving option that switches between graphics cards, then you won´t have influence on that because this will be controlled automatically by the system and the drivers.

  Hope I could help... :)

  Welcome them

• Satellite U500-115 - unknown devices after the Installation of Win XP

  Hello

  I just installed Windows XP on a Satellite U500 - 115 (PSU5EE) and cannot get rid of several unknown devices in Device Manager.

  Before to install the operating system, I changed settings AHCI in the BIOS to Compatibility-Mode (IDE), so I don't need to inject the SATA driver during installation.

  These are the unknown devices:

  ACPI\PNP0C32\1 (location: Intel ICH9M LPC Interface Controller - 2919)

  ACPI\PNP0C32\2 (location: Intel ICH9M LPC Interface Controller - 2919)

  ACPI\PNP0C32\3 (location: Intel ICH9M LPC Interface Controller - 2919)

  ACPI\PNP0C32\4 (location: Intel ICH9M LPC Interface Controller - 2919)

  ACPI\TOS6205\2 & DABA3FF & 0 (location: System compatible ACPI Microsoft)

  Of course, I installed driver chipset and graphics driver from the toshiba download page, but the unknown devices are still there! Can you please tell me what kind of driver I need to install ACPI devices - and get rid of these unknown devices?

  Thanks in advance,
  Hans

  Hello

  In my opinion the unknown devices belongs to the SATA interface controller and these appear as unknown device because you have installed the XP compatible mode.

  Try to install the Intel Storage Manager driver.

  ACPI\TOS6205 device can be a Bluetooth device.
  You must install the battery Bluetooth to get rid of unknown device.

  welcome them

• Satellite U500 - 115 PSU5EE fan error when executing an operating system based on linux

  Hello

  last week, I have a PSU5EE U500-115 with actuall bios 1.40, running Windows 7 without a problem.

  But when running a linux based OS (like the Acronis image Boot-CD) the fan does not work and turns on only if the processor is really very hot and it is running only a few seconds on the highest State.

  This behavior can be fixed?

  Thank you

  I'm not sure that your model of laptop is Linux supported so I do not think that you will find an official solution for this.
  What you can try is to visit some Linux forum and see if anyone else has noticed the same error.

  Another thing is that U500 is not long on the market and I don't think at the moment you will find many people who have the same laptop and use Linux OS.

  See also http://forums.computers.toshiba-europe.com/forums//thread.jspa?messageID=174741

• Re: Satellite U500-115: need touchpad driver for Win 7 64 bit

  Hello

  I have a small question, or rather a problem.

  Is there a newer driver for the touchpad alps on Windows 7 64-bit than the 7.5.303.117?
  The driver made for Windows Vista not Windows 7, so it does not work well on my laptop!

  It is very slow startup and the first few seconds, I can't move my mouse pointer.

  Thank you in advance.

  Thank you

  Also sorry for my bad English ;) to

  Hello

  You can check here:

  http://EU.computers.Toshiba-Europe.com/innovation/download_drivers_bios.jsp

• Noise rattling during playback of music files on my Satellite U500 - 18 p

  Hello world!

  I have a problem with the sound of my Toshiba Satellite U500 - 18 p.

  I bought 4 days ago and suddenly found himself that music files and even system sounds make rattling in portable speakers and headphones also. I have not modified parameters. It is strange that the same files of music sometimes a good sound and next time when I play them they produce loud clicking.
  I tried to install the new on official website of Toshiba sound card drivers, but the problem is still not resolved.

  Please help me if you know what to do in this case.

  Hello Lidia

  The laptop is all new so don't waste your time with such experiences.
  Install the OS by using HARD drive recovery option - http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm - and test it with the own operating system preinstalled.
  If the same thing happens again, contact your local dealer, explain the situation and ask for Exchange.

  I have Satellite U500-1EX and until now his and everything else works perfectly.

• Satellite U500 - display has no brightness

  Hi, I'm Ian
  My laptop: Satellite U500
  Operating system: Windows 7 Home Premium

  Question: My screen is very dark and the screen is visible, as if the brightness setting has been set to a minimum. I adjusted the many times of adjusting brightness and the brightness of the screen does not change when plugged in with or without batteries and the batteries only.

  Question: Anyone know what the problem is and how it can it be fixed?

  Thank you! :)

  Hey Buddy,

  Have you checked the image on an external monitor?
  It works correctly?

  In my opinion you should try to update the display driver. Maybe it works
  In addition, you can change the display drightness using the FN + F6 and F7 key combination.

  Normally, if the screen is very very he dim s inverter malfunction a FL and must be replaced from an authorized service provider.

• Satellite U500 - black edges on external monitor

  Hello

  I have problems with the HDMI to the TV connection.
  FULL HD resolution is 42 "FULL HD TV about 4 cm of black borders all around the display.
  I tried with 3 different HDMI cables, 2 different FULL HD TV and a LCD display, but were all of the black edges. Black borders will appear when you start computer (to the first screen Toshiba and BIOS too).
  With the same cables and monitors but other laptop's picture with no edges.

  When I tried with one HDMI (stl. U500) who have had on the another DVI output (screen LCD FULL HD) side has been the picture without black edges. With normal VGA - VGA cable is FULL HD photo also without edges.
  Where could be a problem?
  The system is Windows 7 64 bit with the latest ATI display driver and the latest version of the BIOS (2.20).

  Greetings

  Hi Michael,

  I m not a Satellite U500 owner but I guess there must be something wrong with the settings. I've never had a problem with the HDMI connection on my external monitor or TV. It s still works fine.

  In any case, what screen resolution you are using the external monitor? You must use the native screen resolution on external monitor. Then, you should be able to use the full screen here.
  Check this box!

• Satellite U500-1E0 - Webcam shows only a black screen

  Hello world

  I have this problem, my webcam does not work. It has a blue light which indicates that it is running but it only shows the black screen. I tried to update software, uninstall, reintstalling once again, but nothing helped. I even downloaded a new driver from the Toshiba Web site but nothing.

  Please, does anyone have a any solution to this problem?

  My laptop is Satellite U500-1E0

  Thank you
  E-mail: [[email protected]]

  Hey,.

  If the webcam shows just a blank screen, I could imagine it's just a setting incorrect webcam.

  On the Web from Toshiba site, I found a helpful article that I think:
  [How to change the settings for the built-in webcam If the image is very dark or black? | http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=59]

• Satellite U500 - no option of Synaptics with Windows 7

  Hi all

  After that I did a clean install of Windows 7 Pro 32 bit on my Satellite U500, I get more options in the control panel of the Synaptics touchpad.
  All I get is a preview menu and the animated demo, but nothing else (no control scroll box, no valve adjustment of the sensitivity or accidental touch function, etc.).

  I used to have a bunch full of controls with preinstalled Vista.
  I uninstalled, downloaded and reinstalled the driver from the Web of Synaptics site several times, without success. Is there a solution for this?

  Thank you.

  Hello

  Toshiba pilot European page provides the drivers for Win 7 64 bit.
  I found the driver for the touchpad Win 7 64 bit called Alps Electric v 7.5.303.117

  Try this driver, even if you use 32 bit OS

• How to format and recover the Satellite U500

  Hello

  I have the toshiba satellite u500 1 GB of ram and windows vista home edition.
  I created the recovery long Backpack CD but his injuries.
  I want to format my system. I try my laptop's recovery partition, but it's not working.
  Can you help me to the formatted my laptop from my hard drive recovery partion

  Favas

  Jin

  Saying: format hard drive mean you format or reinstall Windows? These 2 words are different... You can in any case, the following text:

  1 order [Recovery disk | https://backupmedia.toshiba.eu/landing.aspx] Toshiba for the money
  2 copy of windows disk and install. All Toshiba drivers and utilities you can find on the [Page Driver Toshiba | http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp]

• Satellite U500 - 18L - stops randomly without notice

  Hello!

  my laptop suddenly and randomly turn off (as if I plug the power) at any time (after 5, 10, 30 or 60 minutes or even more than that), but it works normally in safe mode, without any problem. I searched the internet but I have found no help.
  -It is not a heating problem.
  -J' tried to remove the graphics card driver.
  -J' even got Toshiba HDD recovery.

  but the problem still there. What in the world could be the reason? and why it only happens in normal mode but not in safe mode. so frustrated :(

  Help, please

  On this virtual path, it is not easy to say why this is happening. My first thought was maybe overheating.
  Satellite U500 is old enough laptop model, and I can imagine the fan cooling or cooling rack can be full of dust that blocks the flow of regular air.

  Safe mode is a mode type of diagnosis of Windows and most device drivers are not loaded. Of course in this mode CPU does not work under stress and many processes are not active. In this laptop mode will not produce as much heat as usual.

  Of course, I can't say with certainty that overheating is the reason described interruptions, but in my opinion, your first step should be portable professional cleaning. After doing this, you can check the feature and is if the same thing happens again. If so, it may be a hardware problem.

• Satellite U500 - may not wake from sleep

  Hi all

  I have a Satellite U500 laptop win7 64 bit and my system may not wake from sleep mode.
  "Standby mode" when I press the power button or any key of the keypad power led lights up but the screen stays black and the system is unusable.

  Any help?

  Have you noticed this problem in the first moments after upgrade to Win7?
  I assume that you made a mistake with Vista?

  Have you noticed the same behavior when you use hibernation mode?

• Satellite U500 - USB2.0 UVC webcam no longer works

  Hello

  I just upgraded my Skype to the latest version and now my integrated webcam usb2.0 UVC does more work. In fact, she seems to light (blue light that appears next to it on my screen) but the image is black with a grey circle search turning in the middle.
  My PC is a Satellite U500-1DZ.
  To be honest, not been use my webcam for 3 months before that, but the last time worked perfectly with the old version of Skype

  At the same time, my Council of Toshiba Tempro update me my driver my BIOS and display
  I tried to do this several times but it doesn't work.
  For the BIOS, I'm just able to download 44% of it, and then it just stops. Same with the display driver.

  These 2 problems could be related?
  What can I do?

  Thanks in advance for your help and response

  It is not easy to say what the problem is here, but what you can try is to reinstall the software of the webcam of the Toshiba download page and check again.

  If there is no problem with your laptop, in my view, there is no reason for updates, including BIOS update.

  Anyway, the latest versions, you can find on Toshiba download page - http://www.toshiba.eu/innovation/download_drivers_bios.jsp
  Check it out.