Scammed, or both are true?

26 February: received an interrupt everything online, I recall.  I had a problem in which some help outside required because I am not adapt electronically.  No one pretended to be an entity of "repair" of Microsoft.  Indian dialect.  It was fine with me because I need help and believed him.  No reason to doubt this person that I thought that if he was not part of the family of Microsoft, Microsoft would somehow detect its connection and catch him if he was not truthful.  I paid $358.00 for a 2-year service contract to the care of Advanced System Pro / Systweak / Cleverbridge.  They worked on my computer and came out the kinks.  Good!  I made several calls to the phone number, they had given me, different times of the day and night and they have solved every situation I asked.  Everything seemed to go well.

On 30 March, Comcast (they are my internet connection) flashed a red notice to call a number given, as 'someone' wanted to rip me off.  I phoned this number and ended up with PR American Service, LLC.  They worked on my computer, charging $ 199.99 and said that the holding of Cleverbridge was a scam and that I should try to get my money back.   This company was not available during the night.  (I'm upward at all hours on the computer.)

Every person I talked to was very polite and explained, to some extent, what they were doing.  All of them had Indian accents.

How do we know an honest business of fraud in this area of computing?  Both are legitimate?  Any use, otherwise?

I hope that someone KNOWS the true answer and that he can help me solve this problem.

Cleverbridge is an organization similar to Visa or Mastercard. Many software houses use it as a service of payment for their products. There is nothing wrong with Cleverbridge itself, but it is easily possible that scammers use its services, as fraudsters Mastercard for payment collection. If you have made your payment via Cleverbridge is not entirely clear.

I suspect that you have become the victim of scammers twice in a row. I never opened my machine to an outside organization unless he had a solid reputation as a rock. Much better to post a question here or get the device in for repair to your local PC store. If this is not an option while you could ask respondents in this forum to get recommendations for the name of a reliable support organization.

Tags: Windows

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