Scan seems to work, but analysis lack of computer

My HP Office Jet 6600 is connected to my MacBook Pro (OS 10.6.8) through my network. When I push the "scan" button on the 6600 computer, I get no response. However, the 6600 does not seem to react to my clicking on "scan" in the Panel of the scanner in the Officejet 6600 window on the computer, I see the scanner there. At the end of the scanning process, the display shows 'no paper', but I guess that's because the automatic paper feeder (who has been feeding the document) is then empty.

Once this process is complete, I can't find the analysis that results from anywhere. It is not in the folder that I selected, there is any file with the name I gave to the analysis on my computer. Change to scan to Office does not resolve this problem.

I tried to uninstall and reinstall the printer driver to both the disc and the Apple updates. I see that some people who use Windows have similar problems, although I can't follow the suggestions here. Help!

Maude

Hi Maudep,

Make sure you have full feature software and driver installed on your computer. Below is the link to the driver.

HP Officejet Full Feature software and driver - Mac OS X 10.6, OS X 10.7, OS X 10.8

Installation of the software of the printer on a wireless network or network (Ethernet) cable

Tags: HP Printers

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