ScanJet 4370 not visible anymore

Hi all

I have a Scanjet 4370 which I use to scan my old photos/negatives. Since a recent update of the Mac OS, they scan has become completely invisible. I don't see even on my list of equipment in the System Profiler. I almost tried everything, uninstalling the software, for the news of the website of HP, supposed to be compatible, etc... The scanner is just not there. I tried on several Mac computers, all the same result (all have the latest version of the software). On a PC (windows 7), no problem, it is not supported (picassa used to import the photos).

I'm completely lost

Can someone please help

Thank you

Patrick

Okay, I think that there are ruminants of the old software (false for 10.6).  We will do this:

Install the software wrong again (from the CD if you have one).

Go to Applications/Hewlett Packard / click Uninstall HP
Click on continue
Highlight your device in the left pane
Hold down the Ctrl and Opt Cmd and click on uninstall< scrubber="">
There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
Click on continue and let it finish

Restart your Mac

Now run a software update.

Finally, download and install the driver "Full Featured" and the software from here.

Tags: HP Printers

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