Screensaver - Windows Live Photo Gallery - error 'an error prevents this slideshow to play' message

Thank you for your time.
On a new installation of Win7Pro screensaver Photo Gallery does not work as you wish.
It is set up for the default value of C:\USERS\***\PICTURES.
This setting causes the error.
If I select a subdirectory of it, it works fine.
Resolutions or ideas would be greatly appreciated.
Thank you for your support.

Bill Wilson
E-mail address is removed from the privacy *.
Bill Wilson

Hey Wilson,

This problem may occur if you have any other type of file outside of image files that are stored in the photo folder.

I suggest you to check that all the files in the folder of photo image files. If you find other types of files as the video file or a music file or any other type of files, I suggest going the other files except the file image to a separate folder or another location and check to see if the screensaver in the photo gallery works just fine.

I hope this helps. Let us know the status.

Thank you and best regards,

 

Srinivas R Microsoft support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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