Search and Index do not work in the project on the Web server

Hello

I use RH 7 on Windows XP and build my project to help using WebHelp.

Search and Index functions work perfectly well in the project generated on my hard drive, but when the project is deployed on our Web server for user acceptance testing, these functions do not work.

  • When I search for a term, aid poster project "search...". ' or 'Chargement loading data, please wait... '. "(in a yellow box that displays only for a second or two,) but no display search results. When I search for a word in the project generated on my hard drive, the results appear immediately.
  • When I click on the Index tab, the list of indexes is completely empty.

For both functions, the "done, but with errors on page" or "Error on page" message appears in the lower left corner of the browser window. When I click the icon (point), an error message appears with the following details:

Line: 688

Char: 7

Error: ' Notes [...]. sTopicTitle' is null or not an object

Code: 0

URL: http:// < I removed this part of the path for security reasons > /webhelp/whfbody.htm

I have attached a PDF file that contains screenshots comparing how these functions work on my drive hard and on the Web server (for security reasons, I've roughly blackened references from the company in the URL in the screenshots).

Does anyone have an idea on top of their head as to what could prevent indexing and job search functions? Perhaps this is due to a configuration setting or the security on our Web server or something - this entire process is new to me, so I have no idea how to solve this problem.

Thanks in advance!

Matt

Are you sure that all the WebHelp output files make the trip to your server, especially all these small weird things in the files whdata, whgdata and whxdata?

Good luck

Leon

Tags: Adobe

Similar Questions

  • "" "In the start menu, 'search', and" "help" do not work, too, the restoration of the system is an empty window

    IE8 does not work and had many problems.

    This looks a lot like the MS Knowledge Base article:

    "Several dialog boxes are white."
      <>http://support.Microsoft.com/kb/831430 >

    Quoting the article:
    You may experience one of the following symptoms:

    • When you try to view one of the following dialog boxes, the dialog box appears to be empty or partially empty:

      • Research Assistant
      • User accounts
      • Windows Update
      • Help and Support
      • System restore
    • When you try to start Microsoft Windows Media Player, you may receive an "an internal application error has occurred" (or similar) error message.
    • Internet Explorer isn't able to print. When you click file, and then click print, the print dialog box does not appear. Print preview is blank.

    HTH,
    JW

  • Computer is very slow and IE does not work all the time.

    I bought a computer from my old employeer.  He is doing all sorts of things, or should I say not to do all sorts of things.  It is very slow and IE does not work all the time.  They have questions arise and ask if the administrator oks things and other things like that.  It came with any disks.  I would like to wipe, clean and load a new disc, but I don't know where to find the disc or if I can do it.   Can someone please?

    Hello

    Proceed as follows to contribute to these two questions. You can probably buy the disks of Vista machine to system or get
    the former employer to do it for you if necessary.

    Try these and it can also be a good idea to update your main drivers later. The General corruption can also play a
    role in this issue. And even the TCP/IP stack might need to be refreshed.

    What antivirus/antispyware/security products do you have on the machine? Be one you ALREADY had on this
    machine, including those you have uninstalled (they leave leftovers behind which can cause strange problems).

    If no joy there's something blocking perhaps.

    Start - All Programs - Accessories - System Tools - IE with no Addons - what works best?

    IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK

    IE - Tools - Internet Options - Security tab - click on reset all default areas - apply / OK

    Close and restart IE or IE with no addons

    not better?

    IE - tools - manage Addons (for sure disable SSV2 if it is there, it is no longer necessary but Java always install
    "(and it causes problems - you never update Java to go back in and turn it off again)." Search for other possible problems.

    Windows Defender - tools - software explore - look for problems with programs that do not look right. Permit
    are usually OK and "unauthorized" are not always bad. If in doubt about a program to ask about it here.

    Could be that a BHO - BHOremover - free - standalone program, needs no installation, download and run - not all
    are bad, but some can cause your question (toolbars are BHO).
    http://securityxploded.com/bhoremover.php

    Startup programs
    http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

    Also get Malwarebytes - free - use as scanner only.

    http://www.Malwarebytes.org/

    --------------------------------

    Try these to erase corruption and missing/damaged file system repair or replacement.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    --------------------

    Departure - in the search box, type-> order

    at the top of the list to find COMMAND - CLICK RIGHT to it - RUN AS ADMIN

    Type the following commands (or copy and paste one at a time), each followed by pressing on enter.

    ipconfig/flushdns

    nbtstat-r

    nbtstat - RR

    netsh int Reinitialis

    netsh int ip reset

    netsh winsock reset

    RESET

    That resets your TCP/IP stack

    --------------------------------

    Maybe need of these:

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - Device Manager - Display Adapter - note the brand and complete model of your
    video card - double - tab of the driver - write version information. Now click on UPdate Driver (this
    cannot do anything as MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
    This will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with their
    own the software and drivers and all other main drivers that you have.

    Now go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration) and then of the manufacturer of the device
    (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for the BIOS, Chipset and software)
    updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after each installation.

    Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
    This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
    questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
    manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    Hope these helps.

    Rob - bicycle - Mark Twain said it is good.

  • loads of YouTube but then when I click on a video it doesent play. It worked fine the other day and it does not work in the past and suddenly. Help, please!

    loads of YouTube but then when I click on a video it doesent play. It worked fine the other day and it does not work in the past and suddenly. Help, please!

    Clear the cache and cookies from sites that cause problems.

    "Clear the Cache":

    • Tools > Options > advanced > network > storage (Cache) offline: 'clear now '.

    'Delete Cookies' sites causing problems:

    • Tools > Options > privacy > Cookies: "show the Cookies".

    Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).

  • The license we use for an old PC no longer valid for the new PC - uninstall of the old PC and still does not work on the new PC

    Hello

    The license we use for an old PC no longer valid for the new PC - uninstall of the old PC and still does not work on the new PC

    A disable the old installation before you uninstalled?  If this isn't the case, then it is always considered as enabled, which could mean that you have all your activations in use.  You can contact the Adobe Support via chat and ask them to reset your activations.

    Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
    Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

    Serial number and activation support (non - CC) chat
    http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

    If none of this helps can you identify which software it comes and what error messages you get when you try to run on the new machine?

  • Internal server messages no longer work when published on the web server, but not locally on the web server

    Just upgraded to 8 Captivate and for some reason my server any internal messages is no longer work on the web server.  I can test locally the lesson that always points to the Web server and it works.  Can't understand why when it is on the server it does not work.  The ashx handler that manages to post is fully accessible to the web server and DNS solves very well so I can't understand why he doesn't hit the Manager.  I use IIS to host it and a .ashx for managing for results.

    Is there maybe something new that needs to be allowed in IIS for 8 Captivate work?  .js seems to be fine and firewall is not the issue.  Short of ideas and the need for this work as soon as possible.

    Thank you very much for your help!

    Nick

    OK, finally solved.  For some reason any run under HTTPS lesson could not publish my results.  As soon as I changed to HTTP the results perfectly. All of this makes sense why I could post locally on the Web server.  Hope this saves someone else 5 days of hell.

  • The latest changes to the 'Upload to the FTP host' function has made it useless - no point using a program such as Muse if I can't easily and automatically upload work to the Web server.

    The latest changes to the "Upload to Host FTP" function made it useless - no point using a program such as Muse if I can't easily and automatically upload work to the Web server.  I use BlueHost webhosting with a main area and I have several domains with this account (such as subdomains or folders on this server) - with older versions of Muse when downloading pages it simply opened a warning window to tell me (what I already know) the Web site I am downloading does not point to the main domain BUT now Muse is trying to create a new folder separated into the root directory of the main domain. completely ignoring the directory path that I am giving him - useless!  Why do these crazy changes to the program - and so often - it is very frustrating as amateur ware!

    Hello Stephen,

    There are some problems with the download of ftp through Muse, who knows the team of engineers and those will be corrected in a future version of Muse. At this point, the work around would be to export the html code of Muse and then download via some third party client like filezilla ftp.

    I would recommend that you keep an eye on our page of release notes to get updates more about it - Release notes | Adobe Muse CC

    - Abhishek Maurya

  • Responsive HTML5 with mergedprojects, creates a hyperlink to a file in the project html parent to a child html file and it does not work! The child has with the parent TOC, but need to tie. Help, please!

    Hi group!

    I have a brilliant parent project that serves as a springboard for other projects. Users click a component of software they want and are redirected to a page with a list of all the documentation available for this component. Click on the name of a document and access - a lot of PDF files. BUT I also wish they were able to tie the online help for the component. After having read up on the link through / between projects, I knew that I needed to create a parent project (for the page intro and links brilliant) and projects for children (for software components).

    THEN

    I created a parent sensitive HTML5 project and the projects of two children. I compiled the parent to create mergedprojects files, and then open the projects children and collected to the appropriate mergedprojects folder. I then created a hyperlink to the file list html documentation in the project parent towards the child file software component html (output folder and start page [which is the same as the default theme]) and the link does not work! The child and its table of contents appears in the parent TOC so topics are here, but I can't link to them. If necessary, I can send screenshots.

    Where I am dorking this place?

    Thanks in advance for your time and help!

    Scottie 'needs help' gear

    What is your relationship like? And how did you create the link?

    A typical reactive merged help is structured as follows:

    index.htm (Master home page)

    mergedProjects

    childName

    index.htm (starting page for child)

    A child from the index.htm page link would look like this:... /... index.htm

    Kind regards

    Willam

  • Hi quite regular, the "save under ' and 'delete' does not work in the file menu?

    Hey delete it and save that the buttons do not work in the menu file, any help please

    Is that what you want to do? A web site, or the browser itself?

  • I have windows vista and I'm trying to uninstall the hewett Packard software of the printer I bought a printer problem and it does not work because the HP keeps popping up

    Who can relate to Windows

    I bought a Hewett Packard printer and it did not work properly so I bact to the store and exchange it for a printer problem.

    but before he took back the HP printer I do not uninstall the HP with the HP CD software. After installing the software problem I now the HP conflicking with the software of brothers. then when I want to print something the printer HP appears. My question is I tried to uninstall the program from HP and it does not work. I call the Hewett Parkard Tech. and no help there either. So please give me a direction step by step on how to uninstall the software Hewett Parkrad.

    Leon

    See if it helps:

    Three ways to uninstall and reinstall the software of printer/Scanner Hewlett - Packard
    http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-HP/

  • calculation fields do not work on the web

    I created a pdf to a word doc form.  I tested it and all fields of computing work very well, but then I'm going to post on our Web site and all calculation fields do not work.  The formatting in the field appears as well, which means that when I created the form to fill out that I made the fields of theses to represent a monetary unit (e.g. $5.00) and when I post on the web it appears simply as a number (5) and nothing in this column adds up.

    Any suggestions?

    No, you can't get them to work on any browser. Chrome has the most support for PDF and JavaScript forms, but it is not as comprehensive as Acrobat/Reader. Consider educate users to directly open the form in Adobe Reader.

  • navto://relative/parent does not work in the Web Viewer

    Hello

    We have recently added in one of our app a menu navigation that points to a different section of a publication. We have also added the option to revert to the parent with the navto://relative/parent link collection.

    It works very well on tablets and mobile phones, but it doesn't seem to work in the Web Viewer version.

    Here is an example. The navigation menu is in the upper right corner, and the link to exit the publication is called "Quitter" (the last choice in the menu).

    https://app.tcmedianouvelles.ca/webviewer.HTML#project/e33d9e2b-e00b-4c5d-8348-de8a1df3174 9/view/WSY20160611-8dv5gUoLL / has...

    Is this a bug or this type of link is not yet supported in the Web Viewer?

    Thank you

    The navto://relative/parent format is not supported in web viewer. A tester told me that there is an additional complexity in the determination of the parent in the viewer web because Viewer users don't always access the app of the top-level collection.

  • MySQL database does not work on the remote server help!

    Hello

    I'm kinda a noob in PHP/MySQL and I can't get my MySQL database to work on my remote server (it works on my local server).

    On the spot, I have:

    Connection name: local

    MySQL server: localhost

    User name: root

    Password: root

    Database: wbgt

    From a distance, I have:

    Created a database to help:

    username: wbgt (although it displays it as "web100-wbgt")

    password: root

    I also imported the MySQL database on the remote server.

    When I try to access any page that uses the MySQL database, it comes in white!

    Any ideas?

    Thanks in advance for your help

    Eddie

    Thank you! I got confused that it was not connect to the remote server.

    If someone else is in a similar situation as I was.

    I use heartinternet.co.uk

    1. export your local MySQL database
    2. create a MySQL database on your remote web hosting provider
    3. go to manage (or something similar) and import the MySQL database on your web hosting provider remotely
    4. in dreamweaver go to database data, +, MySQL connection Panel (or change your original database)
    5. Connection name - what you want
    6. MySQL - Localhost Server
    7. User name - whatever your remote site named the database in my case, I entered admin, but the user name is admin-web100-8
    8. Password - password for your remote database
    9. Database - go in manage your databases click on database and on the left side you should see the name of your database. in my case it was web100-admin-8 new (I couldn't connect on the ddatabase distance so I had to enter manually)
    10. Click fact put and it should work!
  • JavaScript is not working in the web browser

    Hello friends.

    I have a problem with javascript in my Captivate project.

    This script only works in preview in Captivate, but doesn't work in the web browser (Mozilla, IE 9, Chrome).

    Someone knows why?

    Thank you very much for your answers.

    Common JS interface

    This is the official documentation for JS in Captivate 8. For more information, take a look at the Web of Jim Leichliter site: CaptivateDev.com - e-Learning development with Adobe Captivate

  • WANT to 114 does not connect to the Web server

    Have installed a 114 WANT, everything works except for the webservices - wireless eprint etc.

    I tried everything-

    1 re-install services - error cannot connect to the web server

    2. Update - error cannot connect to the web server

    3 give the static IP address

    4 restore the default settings

    I have an internet connection on all computers.  Can someone give me a hint on how to get Web services to work?

    Hi sbenzie,

    How your printer is currently connected to the network? Via Ethernet or wireless? What is your current router / network configuration? That shows your printer because it is the IP address? What happens when you try to launch applications?

    Not yet given the information above, here's what I would try.

    I suggest to reconnect the printer to the network by running the Wireless Setup Wizard and attempt to restart the web services. If this is not enough, you may change some DNS settings in printers EWS (built-in web server) to do this, put the IP address in a browser window on your PC.

    This should start the integrated Web server. In SAP, select the network on the network tab, select 'network '.

    Then select "network address" (IP). Do not change the IP configuration at the top. Go down under "DNS address configuration"and select 'Manual DNS server'. " Under manual DNS server, enter (an 8 in each box on the first line) 8.8.8.8 and 8.8.4.4 on the second line. Press the button 'Apply' at the bottom.

    Now try to connect to Web Services again.

Maybe you are looking for

  • I want to change my email on the e-mail application.

    I just changed my email related to the mail app on my mac, and I want to set a new default value. He still has my old email synced on it, but since I deleted it, I don't want to here more. How can I get rid of him? When I click on the mail app, on th

  • TestStand does not display a return of the C++ module string

    I have a c++ module that returns a string value.  TestStand doesn't seem to be able to see the strings as return value.  Is it possible for c ++ return a string to teststand?  I have other methods that return values of return bool and float and TestS

  • W530 Se crashes even after reformatting

    Hello!I have a W530 (i7-3720QM to 2.6, 32 GB of Ram) and after it is about 3 or 4 hours, it starts to slow down, and maybe 15 minutes, it just hangs. I think it might have something to do with the video card, but know not (maybe some corallation to w

  • stau signed in

    How can I configure my computer windows 8 so I stay connected for a long time say a 8 hour day? Have a moment difficult to adapt to the 8 widh I had not changed 7. Help, please rettatexas

  • Cannot connect LGUX300 phone via blue tooth laptop notebook g70 - 257 cl of HG.

    Cannot connect LGUX300 phone via blue tooth laptop notebook g70 - 257 cl of HG.