Search warranty not up-to-date?

Hi all

More than a month ago, I bought my T61p from a local dealer as well as a guaranteed four-year upgrade take and return service.

I kept check research warrantly lenovo with my model and serial number, but the data I get from here Watch even guarantee standard bring-in of three years and a bad place.

I contacted the local dealer about three weeks ago and he said that he had registered with Lenovo warranty upgrade and it would take time before the changes would be posed in Lenovo warranty searches.

But... so far, nothing has changed. Always the older data, wrong in the Lenovo warranty research.

Is this normal? Should I again contact the dealer and have him to investigate on what went wrong?

The security upgrade process, I know, is essentially a process of e-mail. When the upgrade is ordered by the dealer, it is required to enter an e-mail address, it can be its own or customers. The Service Pack is then sent to this email address after having, in my experience, 24 to 48 hours. It is said about it; "Registration required as Autorisierungsnummer: 49xxxxxxxx (Bestellnummer 000xxxxxxxxxxxxx/xxxxxxxxx '. (Registration necessary for the authorization number...)

In the email there is a link that leads to the registration site where the dealer / customer can enter the details of the client and the date of purchase as well as ThinkPad, (MTM & S/N) in order to save the Service Pack on this ThinkPad. After another 2-3 days another email is sent indicating if the record was a success, if something is not correct it is worth noting that this can be corrected.

An example; on July 4, the customer bought ThinkPad. Email pre-commandees record sent to the customer on 4 July. Confirmation of registration received on 8 July. The ThinkPad watch online as registered with the correct date and type of service.

Maybe you could ask the dealer to send you copies of the relevant emails to your registration.

EDIT: NB. My post refers to the process of recording currently used in Germany, it may be very different in other countries.

Tags: ThinkPad Notebooks

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