Security issue after the update to Acrobat Pro 9.5.0 in 9.5.1

BACKGROUND:  I have a MacPro running OS x 10.6.8.  I now have Acrobat Pro 9.5.1.  When I tried to upgrade from Acrobat Pro 9.5.0, I got an error message that says that my application could not be updated because it had been "modified" or a Word to that effect.  He told me to reinstall Acrobat Pro.  Dutifully, I inserted the disc of Installation 1 and started the chore.  He stopped and asked me to disable several security features because the installation could not go ahead until what I did.  I did as I was instructed and the installation was successful, including the update of all 18 Acrobat 9 Pro updates (Adobe don't use the Combo updates to relieve the consumer of such a daunting task?) But I digress...

The problem is that, since I've done this installation and update, I tried to keep the security elements, I was instructed to turn off and I turned everything I could remember on.  It seems I missed one or more, because, when I now run MacScan, I get as high as tracking cookies detected twelve requiring a kidnapping where I received virtually no front.  I run MacScan daily and sometimes more often.  Since the update to Acrobat, I dared not unfamiliar web sites.  I went to my regular sites, but I must have forgotten to close a hole somewhere The QUESTION: can someone list all the safety measures that must be disabled before you install and update Acrobat?  I'm puzzled and I hate to be rejected which prevented the I.

Hi John,.

We generally recommend disable antivirus when you install or update our software as often times anti-virus software may complicate installations.  There is no further safety we recommend for normal installation of our software.

I'm an apologist for the tedious process of update.  We approached it with Acrobat X where all updates are cumulative, but obviously likely a good consolation after the long task of updating to Acrobat 9.  In case you need to reinstall Acrobat 9 in the future, you can choose to ignore the restart request.  This will make the process much faster update for you.

Kind regards

David

Tags: Acrobat

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