Security reports for the family
Since then, buying a new computer and transmitting the data transferred, I received security for the weekly family reports saying that there is 'no activity' but I know that my kids use the internet... I have to sign. How can I get the reports is accurate again?
Hi Loripiano88,
Because you bought a new computer, it is possible that parental control is not recognize it even if you have the data transferred from your old computer.
First of all, please upgrade to the latest version Family Safety, you can download it here. After you have installed the latest version, please follow these steps to ensure that parental control is set to the new computer:
1. connect to http://familysafety.microsoft.com using the parent account.
2. click on Manage list of the members of the family.
3. Select the child's account and then click Remove. Click delete to confirm.
4. open the client of parental controls on your computer.
5. on the upper right side of the parental control window, click the icon to get the latest settings from the Web site .
6. after a few seconds, it displays a dialog box saying that there is no accounts on your computer. Click set up the Family Safety. If the dialog box has not shown, just, close the client and reopen it.
7. connect again to Family Safety using the parent account.
8. follow the on-screen instructions to set up parental controls.
9. return to the Family Safety website. Activate the activity tracking and change other settings according to your preference.
10. open again the parental control client, and then click the icon to get the latest settings from the Web site on more time.
Thank you!
Tags: Windows
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Hi Kevo82,
Thank you for visiting the website of Microsoft Windows Vista Community. The question you have posted is linked to (Windows Live One Care and would be better suited to the Live One Care Community.) Please visit the link below to find a community that will provide the support you want.
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Microsoft Answers Support Engineer
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The latest version of the parental control now uses the standard user accounts (logon Windows) as a child in the safety of the family. If you need to know about adding a user to the Windows login with standard privileges, please see this link.
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Hello Murno,
Thank you for visiting the Microsoft answers community site. The question you have posted is related to Windows Live family safety and would be better suited to the Windows Live Family Safety community. Please visit the link below to find the support you want.
http://windowslivehelp.com/product.aspx?ProductID=4 Chris.H
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
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