"Send to..." 'Recipient' disable the context menu in Explorer for JPG does not or not broken.

Problem on VISTA ULTIMATE 32.  I have all the latest patches. It's a laptop ASUS M70. Default email course is Windows Mail.

In the Windows Photo Gallery, when I select a photo, then click on "messages" then that nothing happens.
In Solution Explorer, select a JPG photo, and then I can either 1) click on "E-mail" or 2) via the context menu, select "send to" followed by "Recipient" and appears "attach files" box that allows me to resize the jpg file. If I want to, I can cancel it with success. However, if I select "join" then it shows "Preparing to send" and just hangs there.  If I cancel (after say 1 to 10 minutes), it hangs there doing nothing with the message «Cancel...» "indefinitely.    If I cancel the application "attach files" in the Task Manager, it lowers the Explorer.

What is going on? What I want to do is ' send to ' 'recipient' some resizing photos (via the context menu in the Explorer). There is no problem to send other files e.g. *.mp3.

I just noticed that (even if an instance of "Attach files" is 'preparing to send' or 'Cancel') it will work properly if I do not resize. In other words, if I want to send the original size. While so-called to resize JPG? Is it an idea to my problem?

Hi MikeW404,

As it works fine in safe mode then there could be some third party software installed on the computer are contradictory in normal mode, I would say that you clean the clean boot procedure and check.

To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

Perform the check and the clean boot if you have the problem.
1. click on Start, type msconfig in the search box and press ENTER.
If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
2. in the general tab, click Selective startup.
3. under Selective startup, clear the Load Startup items check box.
4. click on the Services tab, select the hide all Microsoft Services check box, and then click disable all.
5. click on OK.
6. When you are prompted, click restart.
7. after the computer starts, check if the problem is resolved.

If the problem is resolved to check what is the cause of the problem, referring to the link given below:
http://support.Microsoft.com/kb/929135
Reset the computer to start as usual
When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
Click Start, type msconfig in the search box and press ENTER.
If you are prompted for an administrator password or for confirmation, type your password, or click continue.
On the general tab, click the Normal startup option, and then click OK.
When you are prompted to restart the computer, click restart.

Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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