Serial number confusion

I have LR5.7 on an old computer that's dying.  I would like to re - install on a new computer.  After downloading, he wants my serial number, but my old program gives my he will not accept a serial number ending in xxxx and LR.  I don't know my Adobe ID or what e-mail I can be used to purchase years ago.  Is it possible to get the last four digits of the serial number?  Or by any mode of re - install my version bought without serial number?  I don't want to have to buy it again and I don't want the creative cloud.  I can't find a way to contact support by Adobe for that matter--no phone number, or even the ability to "chat" online.  Very frustrating support (or lack thereof).

Hi susanc38146206,

Please click on article: Contact Customer Care

Kind regards

Tanuj

Tags: Photoshop Lightroom

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