Serial number in System Info is not long enough
I disabled CS5 from computer A, noting the system before turning off, news which included a serial number.
When you try to re - install CS5 on computer B, the serial number is not long enough.
This CS5 is a student edition.
If you have an edition student who has already been installed on a computer and you still have the Product Code, go to this page: https://www.studentteacherlicensing.com/lost.cfm
You can put in the product code and it will give you the serial number.
I finally got this link from Adobe, but only after asking 5 times in 10 different ways, waiting on hold for 3 hours (living people were no help and did not know enough to provide this link). Maddening and it certainly gives you the idea that Adobe would prefer that not understand you.
Good luck!
Tags: Adobe
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