My serial number is not long enough?
Hi, I recently bought Photoshop elements 12 and try to install it on my Mac Book Pro.
I bought the photoshop in a store, so I try to enter the serial number on the box, the installation. The assigned sequence number is 18 characters long, is not long enough to be able to hold the serial number required. The other numbers on the back are not long enough.
Please can someone help?
Hello Lara.
you have bought your product of these companies like Amazon. You do not have a serial number, only a code with which you can request a serial number from Adobe. Please take a look at - 99jon said above - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. (Start here: How did you purchase your product?)
The next part, so I don't see at the very least, ceased to exist on my Adobe website, everything happens in the link above. I leave as an info yet, he could still fit for you. For this purpose, please click your way through your Adobe Store and find the button "get serial number". Fill in the form and after awhile, you will get the real serial number.
If necessary and for questions click on http://helpx.adobe.com/contact.html and so "open" Please use the cat, I had the best experiences. I quote Adobe Preran employee: the chat button is enabled as soon as there is an available agent to help.
Hans-Günter
Tags: Photoshop
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NGO: Hello! Welcome to the Adobe Customer Service.
NGO: Hi Mary.
NGO: I understand you get invalid serial number, I'm good?
Mary Vance: Hi
Mary Vance: Yes
NGO : Please provide me with the serial number, s Mary.
Mary Vance: I gave my serial number here
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Mary Vance: no problem
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Mary Vance: thank you... try now
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