Serial number. is used
Hello I conducted a total change of PC (motherboard, processor, hard drive etc ... ) , my old PC no longer work and too old ( 15 years of age !). So I mounted my pc with my new hard drive and installed my LR 6 " entering" its serial number . Then I made an Update. Upon activation , an Adobe window tells me that " . . The Serial No. is used by the maximum number of authorized computers You must disable another computer within 30 days to use this product" What is the manipulation that I have done , given that I no longer has my old PC ? How to deactivate the previous activation? I looked on my Adobe account in the implementation section, the installation of my LR6 is registered in December 2015 ....
I apologize for my bad English, but I don't know that language.
You must contact the Support from Adobe. They can only help and reset the counter of activation.
Axel
Tags: Photoshop Lightroom
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