Server for Shockwave files support
OK, I've finally finished my Adobe Captivate project and is trying to upload it to a server so I can visualize and refine the finished product. But I'm running into a major issue. My webhost is saying that they don't support Shockwave files. I have download the required files but just get a blank page. SWF is the only format that allows the right of interactivity? Does anyone have any ideas on how I can jump over that last hurdle and make my project go live? Thank you!
I agree with the overall approach of HTML as a solution first tent.
However, on the technical level of the files 'SWF' are not the same as "Shockwave" files in all cases.
There are two drives Adobe - Flash Player and Shockwave Player.
Flash Player, of course, published from Flash content plays.
Shockwave Player plays published content of the Director.
They are both, however, have their roots in the "Shockwave" of Macromedia technology and SWF means in effect "Shockwave Flash"...
I raise this issue just in case your hosting provider, for one reason or another, is not aware of the difference and has a policy against content produced with * Director * but not a policy against the host * Flash * content.
Probably unlikely, but I'd be curious to know why they do not allow their server deliver SWF content to users of their clients; seems a little draconian.
So just in case the HTML publication does not work for you, perhaps you can clarify the answer 'no Shockwave support' of your host (or find a less restrictive Web host)
Tags: Adobe Captivate
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NGO: Hello! Welcome to the Adobe Customer Service.
NGO: Hi Mary.
NGO: I understand you get invalid serial number, I'm good?
Mary Vance: Hi
Mary Vance: Yes
NGO : Please provide me with the serial number, s Mary.
Mary Vance: I gave my serial number here
NGO : Thanks for the serial number.
NGO : Please let me 2-3 minutes to check your serial number.
Mary Vance: no problem
NGO : Thank you.
NGO : Thank you for being online.
NGO : I would like to inform you that the server for CS2 products have been closed by adobe since then you are not able to install the product.
NGO : However, I'll give you the link to download the CS2 apps. Please visit the following link.
Mary Vance: This will allow me to reinstall Photoshop?
NGO : Yes, s Mary.
Mary Vance: ok... What is that link?
NGO: Please click here to download.
Mary Vance: thank you... try now
NGO: You're welcome.
NGO: I will also give you the link for more information regarding the installation of CS2 products.
Mary Vance: the download has nothing about the installation
NGO : Please click for the information.
NGO : I'm sorry for the bad link.
NGO : Please click here to download.
NGO : The link 3 is for downloading Photoshop CS2.
NGO : Were you able to view the download link, Mary?
Mary Vance: this file in this download is supposed to help me?
Mary Vance: the first and the 3rd link were the same
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NGO: Mary, Adobe has disabled the activation server for CS2, Acrobat 7 including applications and 3 the hearing, due to a technical problem.
NGO: So you will need to download the software from the link above.
NGO: I know in what OS you are trying to install the software?
Mary Vance: the link sent me to a CS2 aid package
Mary Vance: Windows 7
NGO : I'm sorry, you will not be able to install CS2 on Windows 7 because it does not support the CS2 version.
Mary Vance: I got on here for a few years... why all of a sudden it would not work? Illustrator is great.
NGO : Okay.
NGO : You can try to download the software.
Mary Vance: was the original link that you sent me guess for me to download Photoshop?
Mary Vance: , I tried and got the message that the serial number is not valid. Is it possible to work around this problem or do I throw it?
NGO : I know if you have uninstalled the product.
NGO : ?
Mary Vance: I uninstall Photoshop only. Then I tried to reinstall Photoshop only and received the message on the serial number.
NGO: I check and see that there seems to be a technical problem, I ask that you please send your query to the forums so that you will be able to get resolution of our expertise and I'll give you the link to visit the forums.
NGO: Please click here to visit the forums of.
Mary Vance: I guess I'll try this.
NGO: Yes, please.
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Mary Vance: I do not see where you helped me with that yet, so I guess not!
NGO : I'm sorry for the inconvenience.
NGO : Thanks to contact Adobe. We are available 7 days a week, 24 hours a day. Bye!
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