Set up PArental controls for Live/Messanger

Summary of the issue
Other issues of Windows Live family safety

What version of Windows Live Family Safety do you use?
Version 2011 (15.4.3508.1109)
Choose your operating system version:
Windows 7

Additional details
I try to configure Live parental controls, but receive the error code 8004B7D0. What is the cause?

I want to be able block my daughters Live/Messenger account when I need (block all access to & it was sent), so how can I do this? I also do not seem to have any account 'child' when we look into Parental control on my Live account.

Thanks in advance,

Craig Ellen

Hello Craig,.

I checked the details on your post and as noted, you are using Version 2011 (15.4.3508.1109) parental control. Please download and install the latest version by following the link below:

Windows Live Essentials 2011

After the update of your parental control client, manage your child's account by logging into https://fss.live.com. If you want to block Hotmail and Messenger for your child, do the following:

1. on the parental control Web page, look for the child's account, then click Edit settings under the name. (If the child is not yet added to the safety of your family and doesn't have a Windows Live ID account, please create an account for the child by following this link.)
3. click on contact management on the left side.
4. If you are prompted to Add Windows Live ID your child, select sign option and sign in to your account to child. In case not, proceed to the next step.
4. you will see on the Middle "[child account name] can be used:" and you will see under Windows Live Messenger and Windows Live Hotmail with checkbox on their left.
5. you will need to uncheck 2 boxes blocking the service Hotmail and Messenger, and then click Save to save the changes.
6 refresh family safety filter settings by logging into the customer of parental controls installed on your computer, and then clicking on the website get the latest settings from the Web site icon (located on the upper right corner of the parental control client.

[quote = user Craig Ellen] I also do not seem to have any account 'child' when we look into Parental control on my Live account. [/ quote]

You can see a child account on your Windows Live account page if the child is under 13 years of age and is registered under the COPPA - (Children Online Privacy Protection Act). COPPA has a $0.50 charge on subscription and is only a one-time charge.

In case you need further help, feel free to reply on this post.

Best regards

Eugene R.

Tags: Windows

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