Settings menu all the utility of the printer HP F4580 grayed out on Mac OS 10.6.8

I can't use all the settings menu in the HP Print utility to print a test page, align or clean the cartridges - the menu is grey.

(Ironically, it's the only option of the HP Print utility is worth a dang.)

This used to be available. What should I install to make it work?

Hello crabpawsand welcome to the Forums of HP, I hope you enjoy your experience!

I see that you are having problems with printing utilities.  I would like to help.

I suggest to remove the printer from your printing system, using this document: uninstalling the software of the printer.

Once you have deleted, I suggest to check and repair disk permissions: function to fix the permissions of all utility disk drive.

I also run your Apple updates: OS x: Mac App Store apps and OS X update

After the updates, I recommend reinstalling the HP Deskjet full feature software and drivers - Mac OS X v10.4, v10.5, and v10.6.

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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