Setup error CS6, inconsistency in the database of the installer, code output 15

Hello

I am trying to install Photoshop CS6 on my new Mac.

After asking 2%, I get the error message "Setup error CS6, inconsistency in the database of the installer."

The file of summary shows error code fatal exit 15 and 0 errors/errors/warnings.

I've seen the other threads in this forum with the same error and I tried the only suggestions here, but so far no luck.

My Photoshop CS6 is a version downloaded from the Adobe Web page. Everything works fine until the installation begins.

These are the actions that I have tried:

1. restart and reinstall

2 cleaning adobe tool (no result because there was nothing to clean up)

3. I have disabled the software from my old computer

4 tried to install it in safe mode

5. I was contact Adobe support, did not get much support at all. After awhile, I was told to open a discussion in this forum.

Please help... spent two days on this already.

Jeff,

Finally... The problem is resolved.

I contacted chat support and the person I spoke to connected to my computer and only could find a corrupt file that caused the whole issue.

Once the file has been deleted, installation could be completed without any problems.

Thank you for your support.

Tags: Adobe

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