Several problems with MBPr

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• Several problems with Windows 8 - Upgrade-unable to download full

  Original title: several problems with Windows 8

  Last Sunday, after downloading Ab2word, my tiles shortcuts stop working. I have uninstalled the program, but nothing improved. I made an update of Dell and got the shortcuts work again (curiously I could always connect via the desktop). now, I get a message saying that Windows is disabled and to enable him, by putting in... but he says that it is impossible to activate. Then I tried the upgrade to 8.1 by the store and got a message saying that I was unable to complete the download. Now my shortcuts tiled work, but they open the sites registered by the office, not as a full screen. I tried to restore to the factory and now get the message that the system is unable to restore. I ran a dell diagnostic and it showed nothing. I did a full security scan and he came clean. I'm rapidly reaching crisis. When you try to seek help on the Web site, Windows 8 is not listed... It is 7 to 8. 1. any suggestions? This computer is less than 2 years old and I'm ready to take a hammer to it.

  Hello David,.

  Please write to us and offering the opportunity to help Microsoft Community.

  What exactly do you mean when you say "Windows is disabled and enable it via the setting..."?

  You receive the "Cannot download" error during upgrade to Windows 8.1, I'll follow the steps by David Williams Dixon in the Blog below.

  Something happened and the 8.1 Windows installation may not be completed. (And now you are bored)

  We know if the steps help you in upgrading the computer to Windows 8.1.

• Several problems with ODT 12.1.0.1.2

  I've noticed several problems with ODT 12.1.0.1.2
  

  
  1 opening problem on the XE database packages (10.2).
  Problem occurs in Visual Studio 2010 and 2012.

  In Server Explorer, I created the data using ODP.NET connection, unmanaged pilot. in the 10.2 XE database

  When the connection is open tree of object type is displayed.

  Try opening the packages tree does not work ORA-00904: #SELTAB ".". OBJECT_TYPE': invalid identifier

  Same problem occurs using unmanaged driver.

  This does not happen to the standard database connection.

  2. the problem of schema comparison
  It does not work if XE (10.2) database is involved as a source or target.

  It fails with ORA-00904: "AP". "' OBJECT_TYPE ': invalid identifier

  3 connection editor

  There is an annoying problem with the connection editor.

  When I try to change the connection and the connection type is TNS then Data source name combobox selects the first entry of TNS (in alphabetical order) and not one that was used when the connection is created or changed.

  akabook wrote:

  I've noticed several problems with ODT 12.1.0.1.2
  

  
  1 opening problem on the XE database packages (10.2).
  Problem occurs in Visual Studio 2010 and 2012.

  In Server Explorer, I created the data using ODP.NET connection, unmanaged pilot. in the 10.2 XE database

  When the connection is open tree of object type is displayed.

  Try opening fails tree packages with ORA-00904: #SELTAB ".". OBJECT_TYPE': invalid identifier

  Same problem occurs using unmanaged driver.

  This does not happen to the standard database connection.

  2. the problem of schema comparison
  It does not work if XE (10.2) database is involved as a source or target.

  It fails with ORA-00904: "AP". "' OBJECT_TYPE ': invalid identifier

  3 connection editor

  There is an annoying problem with the connection editor.

  When I try to change the connection and the connection type is TNS then Data source name combobox selects the first entry of TNS (in alphabetical order) and not one that was used when the connection is created or changed.

  Thanks for the comments.

  (1) ODT requires database 10.2.0.3 or later since the view ALL_PROCEDURES added the OBJECT_TYPE column after this version. Now, everyone with the exception of 10.2 XE has updated past this point (XE cannot be corrected). So that means 10.2 XE cannot be used with ODT, if you want to view the proceedings. There is a 11.2 XE you can use:

  http://www.Oracle.com/technetwork/database/database-technologies/Express-Edition/downloads/index.html

  (2) same question

  (3) thanks for this note. I will alert you of the development team.

• Several problems with photoshop after upgrading to win10

  I've updated to win 10 a week ago and today I experienced several problems with photoshop. The first question is about the quick selection tool. I select and try to choose an area on the picture I want to work on. It performs either one of two things. F1. It won't select anything finally photoshop will crash. 2 when he decided to select something it goes super slow and will switch to the symbol of thought every few seconds.

  second question...

  Because I can't get select quick took the job I'll move the pen tool. I started to select anchor points and ill get maybe 20 points the image then becomes completely black. If I scroll top down I can clearly see the parts of the image, but when I stop scrolling returned to a black square. Later photoshop then crash.  TSF is to face all of a sudden?

  Make sure that your GPU drivers are perfectly up-to-date (directly from the manufacturer) and they are 10 Windows compatible. You can also try a reset preference:

  Win: Press and hold the keys Ctrl + Alt + Shift immediately after the launch of Photoshop starting. A box will appear asking if you want to continue with the reset, select 'yes '. If you don't see this, you're not fast enough... Try again.

  Benjamin

• Several problems with Adobe Creative cloud app.

  I have several problems with the Adobe Creative Cloud application.

  1 CC Photoshop or prelude CC cross the bar of the 47% during installation. They constantly give me messages "Installation failed". When I click on "Learn more", I like that:

  "Installation failed."

  Errors during Installation. (7)

  More information"

  So, naturally, I click on more information to get the lifting against me following (which no do I understand):

  Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR:   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 2 error(s)    ERROR: 12/01/13 13:16:06:425 | [INFO] |  | OOBE | DE |  |  |  | 6076 | ---------- CustomHook_Helperx64 ---- Start ----------  12/01/13 13:16:06:426 | [ERROR] |  | OOBE | DE |  |  |  | 6076 | Cannot load function name 'CSInstallerCustomHookProc' from library C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{5F816B76-62F3-41C9-B651-27F49F25F50B}.data. Error 0    ERROR: System check returned with error : -4  ------------------------------------------------------------------------------------- 

  2. I installed 5 Lightroom, then uninstalled. When I went back to re - install, the application Adobe Creative cloud wouldn't let me. He says that my 5 Lightroom is "up-to-date" and that it is in my article 'Your applications', not in the section 'find new applications '. I rechecked my programs and features in Control Panel, and it isn't here. I cleaned my registry and it is still there. I deleted the file "opm.db" in my OOBE folder and restarted CC - still nothing.

  I must say, guys. I'm not very happy with the time I spent just trying to install programs on my PC. While the plan is for it to be intuitive at a certain time, it is not very functional at the moment. No matter how much help you can provide me would be amazing - if you can provide it sooner than later, I'd be on the moon.

  Thank you.

  Hope this will help others record the amount of time this error I spent troubleshooting.  When you install Adobe InCopy CC, CC of Adobe InDesign, Adobe Photoshop CC, CC prelude Adobe and Adobe first Pro CC on a laptop Windows Pro 8.1, I an error similar to the one below.  Other installations of Adobe Acrobat XI Pro, Adobe affect effects CC, Adobe Audition CC, Adobe Bridge CC, CC of Adobe Illustrator, Adobe Lightroom 5 and Adobe SpeedGrade CC installed without error.  I ran across this test with a clean operating system, new construction to help isolate the problem.

  23/12/13 16:33:04:372 | [INFO] |  | OOBE. OF |  |  |  | 912 | 23/12/13 16:33:03:368 | [ERROR] |  | OOBE. OF |  |  |  | 6316 | Cannot load the name "CSInstallerCustomHookProc" C:\Program Files (x 86) library function \Common Files\Adobe\Installers\uninstall\{5F816B76-62F3-41C9-B651-27F49F25F50B}.data. Error 0

  I ran a minimum load of the operating system by stopping all non Microsoft services by running MSCONFIG. EXE and disabling and disabling all startup in the Task Manager, Startup tab items.  After restarting the laptop, I was then able to install CC of Adobe Photoshop and Adobe first Pro CC.  However, Adobe InCopy CC, CC of Adobe InDesign and Adobe prelude always failed CC.  I needed to start safe mode and disable BitDefender Virus Shield and BitDefender Desktop Update Service and then restart mode Normal (services were always disabled). I continued and completed the installations of Adobe InCopy CC, CC of Adobe InDesign and Adobe prelude CC.

  It seems that BitDefender is the process to load this function as a virus Trojan markup and stop installation.

• Several problems with my Satellite A200-1QZ

  Hello

  I'm sorry to open a new thread, but I already looked around for awhile and has failed to find the answers I need.

  Since I have several different problems, some of which are probably unique, I thought I might as well start a new thread.

  So lets start with the less important bits and get more important issues to light:

  1)

  I have some problems with my FN keys. While it seems that I can use some of them (FN + ESC, F1, F3, F6, F7, F10, F11, F12) there are also some that I can't use FN + F2, F4, F5, F8, F9, basically.

  How is it that some work and some do not, and what I need to do to get them all to work again?

  2)

  There are times, when the my screen goes black suddenly while I work, play or surf.
  This does not appear to be linked to specific programs or something, it happens completely at random.
  Sometimes it doesn't happen for weeks, sometimes, it happens two times a day.

  Normally this does not really pose problems, since all I had to do was turn the idle mode (power-led flashes orange), log in again and everything worked fine.
  But unfortunately 3 problem, so it no longer works.

  3)

  When I click on the power button - or even chose standby mode via the menu stop - the laptop won't "idle" mode, but the screen goes all black.
  As soon as I move the mouse or do something else, I wonder you connect again, so instead of the idle mode the laptop seems to go in sleeping mode.

  The main problem is that this sleep mode is not sufficient to treat the problem 2, so ultimately, my screen goes black and all I can do is to close completely by holding the button power for 5 seconds.

  Sorry for my English is not my mother tongue. Thanks for all the help in advance.

  Greetings

  Hello and welcome to this forum of technical support.

  I'm not an expert but will try to help you.

  # I put t know what operating system you use, but try to please install or reinstall Toshiba Value added Package.
  # Huh... never heard of something like this and this in standby mode is the solution to this. It means books works as usual but the display is suddenly black?
  # It is not easy to say what the problem is here. You can use Hibernate mode properly?

  By the way: are all hardware components installed correctly (Device Manager)?

• SEVERAL problems with the new X 34

  So, I have been active during the overclock.net forums concerning the many problems I am having with my X 34.

  Long story short, I'm back this thing to Newegg and waiting for another delivery. But I thought I'd come at least here because it has high liklihood to return to anyone who cares to Acer. I called their tech support to let them know about the issues, but when the old Indian robot for 2 years at the other end kept referring to as resolution of refresh rate, I decided that I couldn't take more.

  So I took delivery of the monitor yesterday and he initially worked well... but the longer he stayed, the more problems, he has developed.

  My system is one I built a year or two ago and works perfectly with my Dell 3008WFP. Video card is a brand new MSI 980 Ti Lightning. Operating system is Windows 10 x 64. Is a Corsair 750W POWER supply. 16 GB of DDR3 RAM.

  I even made a COMPLETELY new install of Windows 10 on this computer to try to resolve these problems. Did not work. I have disconnected/reconnected everything inside my computer, including RAM and GPU. Did not work.

  And Yes, G-sync is enabled in the NVCP. And Yes, I manually set the refresh rate in the NVCP in correlation with the manual settings on the monitor.

  Problem no. 1: Menu recording does not settings

  -Don't know what the problem is here. But for about 3 hours last night, my monitor would not save settings for serger refresh rate. I would go on the menu... allow the serger... Set it to 100 Hz... Select "Apply and restart. Then (here's the interesting thing I think in hindsight), the screen would flash many colors several times and restart. I assumed that flashing color was normal... but it was never the Predator Logo when it has been reset. The office is finally pointing upwards and I could choose 100 Hz in my NVCP... but when you returned from the settings menu, Overclock was Off back with the default refresh rate. I have nothing would fix it with the reset of the monitor and unplug. Later... I have unplugeed the monitor for 30 minutes and when I plugged it back in, it would save my overclock settings now. It is interesting, but now, when I selected "Apply and reset", he would show the Predator logo when restarting... this logo did not appear before.

  Problem #2: Flashing screen

  -See a video of this question HERE

  -This developed before my eyes. After the initial installation of the monitor, it worked fine. Without no flicker, no problems. But as I was sitting at the dinner table last night, I started to see the monitor flashing intermittently in the other room. I look at the screen, he flickered about 4 or 5 times per minute. For the next hour, he progressed to 30 - 40 times per minute. And subsequently developed in constant blinking. BUT this flicker only happens when I go to the Office at 100 Hz. It happens sometimes in games, but not constant.

  I first thought that I had a bad cable of DP since I used one from Amazon, if I swapped it for the Acer cable included. Nope... same problem. I even inserted my previous EVGA 780 TI... but the flicker that happens too.

  Then, I thought it was a driver problem, I did a clean install of the nVdiia previous drivers. Nope. Then a cleaning installed latest drivers from nVidia WHQL. Nope.

  Then I saw here that you can download the drivers for the monitor directly from Acer. So, I did a guy like an unsigned driver installation. Nope.

  After all this, the problem persists.

  Strange thing about this one is that there was when I first got the monitor but got progressively worse since I got it.

  Another weird thing is that if I have a window open, then it isn't twinkle... reduce the window, and he comes back. It's actually what made me think, it was a driver issue, but as you can see above, I think that I have ruled that that fully.

  Also, if I set my refresh rate to 95Hz or below, the problem occurs. (This is actually how I currently work).

  -UPDATE: the issue has actually started just after executing i1Profiler to calibrate the screen several times back to back. I can't imagine how, but could the rapid exchange of multiple colors full screen damaged electronics somehow? Or is it just a weird coincidence?

  -UPDATED #2: it was suggested that ADC can cause the problem as it caused problems with the previous Acer monitors. So I completely deleted i1Profiler and reset my default .icc profile. I also think that I figured out how to do a monitor factory reset - if you hold the buttons first and fifth, restarting the screen and all the default settings. in any case, does too and the blinking persists...

  #3 problem: Backlight horrible bleeding

  I have to type anything here? Leave some pictures to speak for themselves...

  

  

  Trouble #4: Parts of the screen does not not on

  It has been described elsewhere, so I won't detail it here. But yes, I have the same problem. Here is a representative of my monitor picture when the issue arose.

  

  Overall, I am extremely disappointed, although I can't say I'm surprised. I mean, we deal with Acer here guys... Not exactly known for the high-end products. You can put the red lipstick on a pig...

  So is there more any idea or suggestion out there?

  Until then... I'll wait for my new X 34 excerpt here from Newegg to see if I won the lottery of Acer he...

  I created this post to be a "accepted solution" to this thread with the purpose to help other users who need to find the answers. This should help to find this information faster than to have to go almost 800 posts to find pieces of information.

  Wake up from sleep (backlight) - initial response and follow-up

  Problems with Overclocking at 100 hz - original response

  Coil - Whine Original response

  Color banding - users in Australia reported the problem. The teams in the region to THE have been notified and a firmware is available.

  -Scanning lines Original response

  Thank you
  Cory

• Several problems with the iPhone SE

  I've recently updated me and my husband 5 s self and we have many problems with them.  I am at a loss, because there are so many questions.  Problems with my 5 were minor and usually fixed with a reboot, but it does not help with the SE.

  We have no service in places we had before (as our home!) and they drops calls A LOT, the recent calls keep deletion on their own, my pictures show on my phone, but not in my iCloud account and I can't download them to my computer, also when I try to text them it sends either a text empty or I can send only one at a time.  Bluetooth was a bit buggy, working most of the time, but sometimes won't connect do not.  Our music disappears regularly and must be recharged on the phone. Oh, and we don't receive way random texts at all as if the person was blocked, when they are not.

  I'm sorry, but for new phones, it's a little ridiculous to have all these problems.  I feel like my upgrade wasn't an upgrade at all...

  Hey! I say for you to talk with your phone provider, because it looks like your problems would come to most of them. To the Icloud try to re-sync of your account. This happened to me as well and it works great.

  Hope I've been of use

  Pedro

• Several problems with Qosmio x 305-q701

  So my laptop worked very well and all that and it ran like a dream. He then became a nightmare. I put t know what it is, but it all started when the CD player does not open for nothing.

  I tried all push the button like 4534958345 time, then I tried right click and eject and that work has not been tried to force restart to restart regularly and then I finally opened manually it with the manual open on the CD player. Then, it worked fine from there.

  Then as two days later, whenever I play a game like call of duty like Stronghold 2, he will be trolling after 5 minutes and I don t know what it is. The only games that don t im guess is Warhammer online or World of Warcraft, because they are all right on my hard drive. I deleted a bunch of programs I've ever seen before, etc etc system restore and defragmentation, disk cleanup all things and it still does nothing.

  now, I m guessing its something to with the CD drive itself, but the thing is that I had problems with the CD player before I called technical support and there was a file I looked upward into the search bar and I had to delete the 2 files. When I did this as magically worked again. Now, I m in Iraq but if my internet is limited and I can only call numbers 1800 t here who is so boring. Can anyone please help me very important?

  Also when I hit the function key it used to have a drop-down list at the top. idk what happened but that isn't happening more I think it has something to do with it. Is there a link where I can speak directly to Toshiba or can someone please help me solve this problem?

  Hello

  You have bombarded us with questions and different issues and it is not easy to make a choice and start with a concrete question. To be honest, who knows what you have done with your computer laptop last days and how to offer a magical solution.

  In my opinion, you must perform the installation of clean operating system and see how it works with factory setting. I'm sure that the Toshiba is going to say the same thing. Probably you have installed so many different things, and no one here will be able to say with certainty what to do.

  I recommend to any new OS install, optimize and start to install your favorite games.
  I'm also sure that the optical drive works well again.

• Several problems with Satellite A100

  Hello

  I was wondering if someone could point me in the right direction with regard to the fixing of my computer!

  I have supply problems with my Satellite A100 laptop that I bought in europe 2 years ago. When the battery is run-down completely the computer will not run / start at all when it is plugged into the wall. It shows a light indicating that the battery is in charge even the domain controller in the light does not appear. The laptop must load for at least 1-2 hours before I can activate it. Push the power button to the computer also turn on / off the light sometimes. I can't use the computer at all until the same fully charged battery if light shows it is plugged into the wall. The outlet is fine.

  I also have other issues. First of all the computer not as to the rename files - often said that they are used, but they are not. Secondly, I have problems with toshiba recordnow cd / dvd burning program. I can open the program, but when I close it will not open until I have sign out and then sign back in. Thirdly, my computer love is no longer my sony digital camera memory cards if put directlt in laptop - it is said that they can be dangerous and will not access.

  Thanks for reading!
  Shona

  PS my laptop does not at all depend on when the battery is removed and the laptop plugged into the wall.

  PPS. my laptop model is Satellite A100 - 163, PSAA9E model number

  Hello

  regarding your power problem:

  It seems that your motherboard is faulty. I had the same issue with an A100 and after replacing the motherboard, the problem has been resolved. They told me it was a kind of resistance or something as preventing the machine from power.

  The question of the name change is only registry related since the registry controls the access to the system. So you log on with an administrator account or with a regular account that was created for do not connect as an administrator of the computer?

  If not please google for "cannot rename files" that gives results much more then ask someone here. The registry could also be a cause for the issuance of recordnow!

  I Don t think that the card of your digital camera and your pc Don t like. Installed antivirus software? This might also be the reason.

  In your case, I suggest to bring your machine to an ASP (authorized service provider) and allow them to perform some checkup and proofreading materials.
  Back up your important data, and then perform a full restore of your machine (can be done with the recovery media supplied).

  See you soon

• Having several problems with programs

  I'm a noob to PC so I will probably need the step by step instructions.
  OK, problem 1.
  (1) in my Panel control to uninstall programs I uninstalled many programs, here's the question, icons, name, Publisher, version and installed on dates are there, note how I don't understand the size, Yes, size white on those.

  (2) OK, somehow and I mean, somehow, in my (c) thing I have a folder named "program files and, get this" Program Files (86), which im guessing means there 86 copies of itself or something, that would explain also how 70 GB is used up, even if I have virtually nothing large on my pc. " also, it won't let me remove it because I need of approval of administrator or systems, in addition, in the settings I gave myself all full power on my pc, literally, every box is checked in what I can do, and I still need approval.

  (3) insufficient memory is available to process this command, this only happens on 1 game, the game is very small size, I have a lot of storage space and all with the stacksize IRP does not, any number 1-12 or 90 000 works.

  (4) this text of bloody effin God will strengthen the will doesn't go far, I already deleted all cookies,

  (5) sometimes, just sometimes firefox not illuminate, no reason, so I install chrome, then she also do not turn, sometimes both do not illuminate, now both lights

  more info
  Windows 7 Edition home premium
  64 bit
  install memory (RAM) 4 GB (3,79 GB usable)
  more than 100 GB of memory left,

  Original title: get ready for some messed up problems.

  Hello

  I suggest you to read the following article.

  Take a look at this link here to explain the who of Programs (86):

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-files/programs-files-vs-program-files-x86/7d631676-e688-472a-a1bb-eefccfeca6d7?page=1&TM=1349285263858

  If you use a text improve Firefox see: How can I disable the affiliation platform 'Improve text' which is present on all my web surfing: http://support.mozilla.org/en-US/questions/887190

  Problem with the installer and uninstaller to consult the following link:

  The program to install and uninstall problem solving:

  http://support.Microsoft.com/mats/program_install_and_uninstall

• (Redirected) Alienware X 51 several problems with beep

  I bought my Alienware x 51 in early 2012 and had no problems with it until recently. At first he just started with screen random freezing while playing games would be so UN - gel and everything would be fine, that continued to occur for about 2 weeks and then the computer would just stop responding and I would have to manually turn off (power button). This happened 2 - 3 times and then after the last time my computer beep 2 times, I knew then meant that RAM was not detected, so I bought new RAM and installed it. He then coming a black screen that told me that I had to use my Windows 7 Home Premium, reinstall the disc and repair my system, I did and now it came to beep 5 times in succession, after I Googled it means real time clock failure, but I haven't used the built-in HDMI port I have never even used a HDMI cord on this system. These problems have exhausted just me and I'm really tired of trying to deal with it, so I thought I'd post here and see if everything has no idea as to what is happening.

  Thanks in advance,

  Zach.

  Better in this position in the Alienware owners Club Forum, here:

  http://en.community.Dell.com/Owners-Club/Alienware/default.aspx

  Bev.

• Several problems with Photoshop CS5

  I had CS5 since May this year and suffered some random crashes since installing it. I persevered, assuming that it was my fault or the fault of my system, but it's starting to drive me crazy. Sometimes it works perfectly, sometimes it works for a while and then crashes, either by simply failing to respond, either by closing all of a sudden (when I get the message "the program has encountered a problem and needs to close"). Sometimes it does not start and will not open all the files, usually with an 'out of memory' error (i.e. one will also sometimes appear when the program was working well for some time). I also sometimes get a message 'Photoshop has encountered a problem with the display drivers' when the program opens. (My Nik plugins also do not work half the time, while Nik claims that they are compatible with CS5 and I have the latest version, but I admit that it is maybe a problem with the plugins and not with Photoshop.)

  I am at a loss.

  I am running Vista 32 bit on a Dell XPS 420 (Intel Core 2 Quad 2.4 GHz) 4 GB of Ram. The problems do not seem to be affected by the amount of memory I pay to Photoshop.

  The graphics card is an ATI Radeon 3800 with 512 MB Ram - the drivers are up to date (latest version Oct. 2010). It does not seem to make a difference to the problems if OpenGL is enabled or not.

  However, sometimes the failed module is Photoshop.exe, and sometimes it is listed as 'unknown '.

  In the reports that I've seen, this means usually only a plugin unloaded, while he got a reminder. But we are pretty sure that it is through third-party plugins.

  There are still problems with some third party plugins, and they must also be updated to pick up bug fixes.

• BlackBerry Smartphones several problems with my turn

  I like my turn, but here are some problems I encounter:

  -When I tried to do a diagnostic test, I clicked on options, menu, mobile network and diagnostic test - I read on how to do this elsewhere.  The result is that the screen says 'empty '.  Am I missing something that I should have and how do I get it?

  -When I'm in the calendar - say a Tuesday, and I am on the point of entering a new appointment, too often the day changed to Wednesday or another day.  Since I use the working calendar and planning a large number of appts., is very annoying.  Is there a way to keep the same day?

  -the trackball problems come mainly when I play a game - for example, Word mole.  It takes several tries to get to the letter I want to enter.  I read that the upgrade of the os is supposed to improve the performance of trackball, but Verizon has not yet available

  -sound quality using blue tooth in my car is not as clear as the cruve - but the os upgrde is supposed to address also.

  -some of the keys are hard to press

  I had my turn the first day it came out.  Maybe I should have waited.  I can live with most of these issues, but the timing is a problem.  I tried affecting key horizontal and vertical sensitivities at different levels, but it doesn't seem to help.

  Any ideas, suggestions, and commiserations?

  Liz aka tilly4

  Josh,

  1 million thanks!  I was hesitant to go to Verizon because I didn't go through having to download and install everything again.  Now I feel more optimistic about obtaining a trick that works properly.  Congratulations!

  Liz

• Several problems with embedded DHTML menu text boxes, drop-down

  We have recently improved HR 10 HR 2015.  We know a menu dhtml drop-down text question existed prior to the upgrade and the upgrade did not fix it.  We now have a more serious problem.  We are not certain that all started with the upgrade, but we detected it after you convert our projects to HR 2015 and republish them.  I list both here in case they are connected.

  The problem known: styles of multilevel list to the level of the main topic and within the text box drop-down dhtml to first level.  However, if we add a drop-down list box text in a drop-down text box and apply a list style at several levels to the text in the drop-down text embedded dhtml, the topic seems in good shape on the Design tab, but loses the line numbers or bullets in the preview and in the published version.  No idea what would cause the list not to display properly or how to get the multilevel list styles to work in this situation?  (Yes, we know we can use styles list rather than multilevel list styles, but it is problematic, too)

  

  The novelty is that, when content is published and read in IE or Chrome (the two major browsers use customers), the drop-down text link embedded dhtml is always present, but the text in the drop-down list embedded dhtml has disappeared (for example, nothing happens when you click on the link to open the text box).  It works in preview, but not when accessed through a browser (or access to the content of webhelp after publication to a server directly from my local computer).  Any ideas on how to get it to display?  The net result for our users, is that a substantial PART of the content of the assistance amount is now more accessible.

  Thanks in advance for any help you can provide to these questions!

  Here are a few things that I would consider trying.

  First, click on Tools > update DHTML and let it do its thing.

  

  A test to see if something has changed. If so, great!

  If the problem persists, open one of the samples project. Click here to see a video on how to do

  Then open Windows Explorer. Click here to see a video on how to do

  Find and copy a file called ehlpdhtm.js and return to your project and paste this file into so that it replaces the one that is there.

  Then see if things are better.

  See you soon... Rick