Several unsuccessful attempts to open the PDF file in Windows Explorer by double-clicking

Hello

My system configuration: Windows 7 SP1 x 64 Adobe Reader 11.0.10.32.

By double clicking on the PDF file or try to open with Adobe Reader IX in the menu shortcut in Windows Explorer or any other file manager, the software Adobe Reader opens only after a few attempts. At each attempt the AcroRd32.exe process arises. And after a few attempts, the file opens. As a result, I see several empty AcroRd32.exe process in the Task Manager, each have about 4000 KB of RAM and the only open file. I have to kill these empty process manually, because they are not dead before closing the window of Adobe Reader.

I found the same problem on another PC with the same configuration.

Best,

Alexei

AdbRD_Bug.gif

Hi Alexis,.

Could you please let me know for how long did you face this problem.

Open the TEMP folder (press Windows + R and type %temp%) and delete all the files inside.

This happens with any specific PDF or all PDFs?

You can try to disable the Safe_mode opening drive then go to ' Edit > Preferences > (protection)»

Let me know how it goes.

Kind regards

Ana Maria

Tags: Acrobat

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