SHIFT keys have stopped working help [dv6 - 6127cl windows 7]

What should I do to get this figured out.

Hello Zelda_in_Texas,

If both SHIFT keys are the only keys with which you are having problems, it is more than likely a driver problem.
1. If you click Start in Windows and in the empty space, type "Device Manager" and open it
2. you should see a section "Keyboards", or you can find it under "Human Interface Devices"
3. Once you find the reference of the keyboard, right-click on it, select "uninstall."
4. after that he uninstall, restart your computer. It must reload the driver

Try this and tell me if it helps.

Tags: Notebooks

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