Silverlight 0x5DF error code.

Tried to install the update of silverlight but fails

Hello

If I understand correctly, you can not install updates to silverlight, you get the error: 0x5DF.

What is the update could not be installed (KB number)?

I suggest to follow the steps below and we update on the State of the question.

Method 1: Perform the clean boot and try to install the updates.

Clean boot will help us determine if third-party applications or startup items are causing the problem.

To do this, follow the steps in this link:

http://support.Microsoft.com/kb/310353

NOTE: After checking the functionality of clean boot, follow the suggestions under steps to configure Windows to use a Normal startup state.

If the method above does not work, proceed to the next method.

Method 2: Reset Windows Update components and check with the question.

Refer to this link: how to reset Windows Update components?

http://support.Microsoft.com/kb/971058

Registry WARNING: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see this link: http://support.microsoft.com/kb/322756

If the method above does not work, proceed to the next method.

Method 3: Try manually install the update from Microsoft Download Center.

a. go to the Microsoft Download site, type the number of "KB" of the update in the download search box and then click OK.

b. in the list of search results, click on the (KB) Knowledge Base article link to go to the download page. If there is more than one list, look for a link that goes to the Microsoft Download Center.

c. If there are several versions on the download page, find the appropriate for your computer. Click on the download button and save the update to your desktop.

d. When you are prompted, click open to install the update.

I hope the above information helps!

Tags: Windows

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